Broker profile

NeighborWho

Redact removes listings automatically

The property-records brand of LTVCO (The Lifetime Value Co.), the New York company behind BeenVerified and PeopleLooker. NeighborWho pairs home-sale and valuation data with owner contact details - emails, phone numbers, relatives - and markets the bundle to real-estate professionals at $44.86 a month after a $1 trial. Its privacy policy names "The Lifetime Value Co. LLC acting through NeighborWho LLC," and removal runs through NeighborWho's own opt-out form - the family-wide BeenVerified portal named on the filing keeps a separate suppression list and will not clear this site.

Manual removal guide Visit neighborwho.com

NeighborWho overview

At a glance

Quick facts

Privacy Risk

LimitedModerateSubstantialExtensive

Data published: Substantial
Re-listing frequency: Occasional
Complaint record: Pattern of complaints
Opt-out friction: Moderate
Operator opacity: Fully disclosed
Prior data incidents: None documented

Each broker is scored 1 to 4 across the six dimensions above; higher means more exposure, and the overall gauge is their average.

What each dimension means

Data published: how much and how sensitive the personal data they put out.
Re-listing frequency: how quickly you reappear after opting out.
Complaint record: the volume and pattern of complaints across BBB, Trustpilot, and Sitejabber. No listing, or a listing with no reviews, counts against the broker.
Opt-out friction: how hard the removal process is to complete.
Operator opacity: how hidden the operating company and its principals are.
Prior data incidents: history of breaches or leaks of the data they hold.

Category: Property records · owner lookup · people search
Operating entity: The Lifetime Value Co. LLC / NeighborWho LLC
Parent family: LTVCO · BeenVerified
Headquarters: 48 W 38th St, 8th Floor New York, NY 10018
Pricing: $1 trial · $44.86/mo after
Support: support@neighborwho.com · 1 (866) 202-7417
Opt-out: NeighborWho's own form (the shared BeenVerified portal does not clear it)
FCRA covered?: No · disclaims consumer-reporting-agency status

Background

LTVCO's property brand

NeighborWho is where the BeenVerified family points its people-search machinery at real estate. Search an address or an owner's name and the report stitches together valuations, equity records, permits, sale and deed history - and then the people layer, meaning the owner's phone numbers, email addresses, and household connections. A Chrome extension overlays the same data on Zillow listings, and the marketing leans on real-estate professionals from Douglas Elliman to Keller Williams.

Controller (privacy policy): "The Lifetime Value Co. LLC acting through NeighborWho LLC"
Parent founded: 2007 (as BeenVerified)
Basic trial: $1 for 7 days · 50 address searches
Full subscription: From $44.86/month, auto-renewing
CA registration: Under "BeenVerified, LLC and its subsidiaries and affiliates"

The ownership is unusually well documented for this industry. NeighborWho's own privacy policy names The Lifetime Value Co. LLC as controller, its footer careers link goes to ltvco.com, and LTVCO's brand page lists NeighborWho alongside BeenVerified, PeopleLooker, Bumper, ReversePhone, MoneyBot5000, Ownerly, PeopleSmart, and NumberGuru. California's data-broker registry covers the whole family in one filing - thirteen sites under "BeenVerified, LLC and its subsidiaries and affiliates" - which reported 657,801 opt-out requests in its latest annual metrics.

The subscription mechanics are the family standard. A $1 or $5 seven-day trial converts to a recurring monthly charge, cancellation doesn't refund charges already incurred, and disputes go to binding arbitration with a class-action waiver.

Why a property site is a people-search problem. A NeighborWho listing ties your name to your home address, your contact details, and your household - the exact bundle someone needs to show up at your door. For anyone hiding from a stalker or an abusive ex, the property framing doesn't make the exposure smaller; it makes it more precise.

Data Published

Data types

Property + people

Sensitive: elevated identity-theft, doxxing, or safety riskStandard public-record field

The property layer:

Home valuations, equity records, and sale/deed history
Property tax records, liens, and permits
Ownership history for millions of residential parcels

The people layer attached to each property:

Owner and resident names, current and past
Home addresses tied to named individualsSensitive
Phone numbers and email addressesSensitive
Possible relatives and household associatesSensitive

Sources: county assessor and recorder filings, deed and mortgage records, and the LTVCO family's people-search backbone - the same records that power BeenVerified reports, joined against the parcel data.

Contact

Contacts & links

Documented channels

Operating entity: The Lifetime Value Co. LLC / NeighborWho LLC
Address: 48 W 38th Street, 8th Floor New York, NY 10018
Support email: support@neighborwho.com
Support phone: 1 (866) 202-7417 · 6:30am-11:30pm ET daily
Privacy contact: privacy@ltvco.com
Opt-out: neighborwho.com/svc/optout/search/optouts
Website: https://www.neighborwho.com/

Network

Sister brands

The LTVCO family

LTVCO enumerates nine brands, and California's registry covers thirteen family domains under one filing. The ones Redact profiles are below - they share one data backbone, and the registry names a single consumer-rights URL for all of them, but each brand keeps its own suppression list, so opting out of one does not clear the rest.

One opt-out does not cover the family. The California registration lists a single consumer-rights endpoint - BeenVerified's "comprehensive opt-out" - for all thirteen domains, but testing across the family in August 2026 found each brand serves its own copy of that form on its own domain and keeps its own suppression list. Use NeighborWho's own form, and file separately on each of the other brands you show up on.

Owned or operated by The Lifetime Value Co.16 entities in this network · 9-brand data backboneExplore the full map

Reputation

Trust signals

Billing complaints dominate

NeighborWho's reviews split the family pattern. The product mostly works, and the billing mostly surprises. The trial-to-subscription conversion drives nearly every complaint across platforms.

SmartCustomer (formerly Sitejabber)79 reviews1.1 / 5As of 2026-08View reviews ↗

Trustpilot~50 reviews, mixedMixedAs of 2026-08View reviews ↗

Better Business BureauNot accreditedNot accreditedAs of 2026-08View profile ↗

$1 trial converting to $44.86-$47.55 monthly recurring charges
Cancellation difficulty and refusal to refund charges already incurred
Published phone numbers and addresses of people who never used the site

Litigation

Litigation history

Its own LLC, sued twice

NeighborWho LLC has been a defendant under its own name in two lawsuits, each time next to the parent and sister companies. The New Jersey Daniel's Law case has named it since February 2024 and is back in state court after a stop in federal court, and a New York class action over cell numbers added it in April 2026 before the plaintiff withdrew it that August. The Illinois case at the bottom targeted the parent and PeopleSmart's $1 trial, not NeighborWho.

Atlas Data Privacy Corp. v. The Lifetime Value Co. LLC

Back in Mercer County since Nov 2024

N.J. Superior Court, Mercer County · Daniel's Law · Filed February 7, 2024

Docket: MER-L-000272-24
Federal detour: D.N.J. 1:24-cv-04850 · removed April 11, 2024 · remanded November 20, 2024
Covered persons: 19,398, per the defendants' notice of removal
State judge: Douglas H. Hurd, per Atlas's November 2025 case list

Daniel's Law lets New Jersey's judges, prosecutors, police officers and their relatives send a site a written request to stop disclosing their home address or unlisted phone number, and gives them a claim if it's still up ten business days later. Atlas Data Privacy Corporation, holding assignments from 19,398 of those covered people, sued the LTVCO companies under it on February 7, 2024. NeighborWho LLC was on the first complaint, and BeenVerified's LLC was added that March.

Atlas's state cases were never consolidated. The defendants moved this one to federal court in April 2024, and on November 20, 2024 Judge Harvey Bartle III held that the federal court had no jurisdiction over it or 38 other Atlas suits and sent them back. In November 2025 Atlas asked the New Jersey Supreme Court to put its 111 pending state cases before a single judge, and on May 1, 2026 the court refused, so this one carries on in Mercer County, and no published ruling on the claims has turned up since.

Collins v. BeenVerified, LLC

Withdrawn Aug 11, 2026

S.D. New York · 1:25-cv-02577 · Colorado cell-number listing claim · Filed March 28, 2025

NeighborWho LLC: Added by the April 2026 amended complaint
Statute: Colorado Prevention of Telemarketing Fraud Act
Ended: Plaintiff's notice of dismissal without prejudice, August 11, 2026

A 2005 amendment to Colorado's telemarketing law says a business can't knowingly publish someone's mobile number in a directory it profits from unless that person has agreed. The suit began in March 2025 with one Colorado plaintiff whose number was on beenverified.com, represented by Bursor & Fisher, and it named only BeenVerified, LLC and the parent. NeighborWho's owner reports list phone numbers too, and the April 2026 amended complaint brought NeighborWho LLC in with five more LTVCO companies.

By mid-July none of the added companies had appeared, and the judge asked for an update on serving them. The plaintiff's notice of August 11, 2026 then ended it for every defendant, without prejudice, so the same claim could still be refiled. The court never ruled on whether the Colorado law reaches sites like these.

Dawkins v. The Lifetime Value Co.

Dismissed Feb 11, 2026

Circuit Court of DuPage County, IL · Illinois Right of Publicity Act

Theory: Using names in $1 trial previews as a commercial use
Outcome: Dismissed - paid trial defeats the IRPA theory

A putative class action against the parent, arguing that PeopleSmart's $1 trial previews used Illinois residents' identities to sell subscriptions. Judge Robert Rohm dismissed it with prejudice on February 11, 2026, holding that a paid trial doesn't violate the Act.

Ice Miller's dismissal analysis ->

Beyond Atlas and Collins, we haven't found a lawsuit naming NeighborWho LLC, and rerunning the FTC, state attorney general and California privacy agency searches turned up no action against NeighborWho, BeenVerified or the parent company as of the last-updated date below.

FAQ

Q & A

Common questions

Is NeighborWho a data broker?

Yes. NeighborWho aggregates property records and attaches owner contact information - phones, emails, relatives - into searchable reports sold on subscription. It's covered by the California data-broker registration for BeenVerified, LLC and its affiliates, and its privacy policy names The Lifetime Value Co. LLC as the data controller.

Who owns NeighborWho?

The Lifetime Value Co. (LTVCO), the New York company founded in 2007 as BeenVerified by Josh Levy and Ross Cohen. NeighborWho is one of nine LTVCO consumer brands alongside BeenVerified, PeopleLooker, Ownerly, NumberGuru, Bumper, ReversePhone, MoneyBot5000, and PeopleSmart.

How do I remove my information from NeighborWho?

Use the opt-out at neighborwho.com/svc/optout/search/optouts - search your record, select it, and click the verification link they email you. Removal shows after the next server refresh, usually within 24 hours. Use NeighborWho's own form rather than BeenVerified's family-wide portal: the registry names one shared consumer-rights URL for all thirteen domains, but testing across the family in August 2026 found each brand serves its own copy of that form and keeps its own suppression list. Our NeighborWho removal guide has the full walkthrough.

Does opting out of BeenVerified remove me from NeighborWho?

Don't count on it. The family's California registration lists one shared consumer-rights endpoint, BeenVerified's comprehensive opt-out, for all thirteen domains - but testing across the family in August 2026 found each brand serves its own copy of that form on its own domain and keeps its own suppression list, so a submission on BeenVerified suppresses BeenVerified. File NeighborWho's own opt-out. Its FAQ also cautions that your name can still appear in other search services on the site, like the property layer's ownership records, so spot-check afterwards and file the property-records variant if a listing persists.

Why did NeighborWho charge me $44.86?

The $1 seven-day trial converts to the full monthly subscription - $44.86 or more - if not canceled in time, and it renews automatically. Cancel via support@neighborwho.com, 1 (866) 202-7417, or the contact form; per their terms, cancellation doesn't refund charges already incurred, so dispute with your card issuer if support won't budge.

Is NeighborWho covered by FCRA?

No. Its terms state in capital letters that it isn't a consumer reporting agency, and a dedicated FCRA page prohibits using its reports for credit, insurance, employment, tenant screening, or admissions decisions.

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Last updated:

September 22, 2026 · Court cases rechecked against the federal dockets and New Jersey court filings, with fresh FTC, attorney general and CPPA searches. NeighborWho LLC has been a defendant in the Atlas Daniel's Law case since its first complaint, and a New York class action added it in April 2026 before being withdrawn in August. Profile otherwise drafted August 4, 2026.