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Broker profile

NeighborWho

  • Redact removes listings on paid plans

The property-records brand of LTVCO (The Lifetime Value Co.) and a sibling of BeenVerified and PeopleLooker, which LTVCO also owns and operates. NeighborWho pairs home-sale and valuation data with owner contact details (emails, phone numbers, relatives) and markets the bundle to real-estate professionals at $44.86 a month after a $1 trial. Its privacy policy names "The Lifetime Value Co. LLC acting through NeighborWho LLC," and removal runs through NeighborWho's own opt-out form. The filing names one family-wide BeenVerified portal, but in our August 2026 testing each brand kept its own suppression list.

NeighborWho homepage screenshot

NeighborWho overview

At a glance

Quick facts

Redact's exposure rating

Moderate
LimitedModerateSubstantialExtensive
Data published
Editorial estimate
Re-listing frequency
Editorial estimate
Complaint record
Pattern of complaints
Opt-out friction
Moderate
Operator opacity
Fully disclosed
Prior data incidents
None documented

Our editorial assessment from public sources as of September 22, 2026, and our own opt-out testing as of August 10, 2026. Each dimension is scored 1 to 4, higher means more exposure, and the overall gauge is their average, unless a confirmed breach holds it higher. It is an opinion, not a finding about the company's conduct or legal compliance. Dimensions marked "Editorial estimate" are estimated from the kind of service offered rather than observed on this site. How we score

What each dimension means
  • Data published: how much and how sensitive the personal data they put out.
  • Re-listing frequency: how quickly you reappear after opting out.
  • Complaint record: the volume and pattern of complaints across BBB, Trustpilot, and Sitejabber. No listing, or a listing with no reviews, counts against the broker.
  • Opt-out friction: how hard the removal process is to complete.
  • Operator opacity: how hidden the operating company and its principals are.
  • Prior data incidents: history of breaches or leaks of the data they hold.
Category

Property records · owner lookup · people search

Parent family
Headquarters

48 W 38th St, 8th Floor New York, NY 10018

Pricing

$1 trial · $44.86/mo after

Opt-out

NeighborWho's own form (the shared BeenVerified portal didn't clear it in Aug 2026 testing)

FCRA covered?

Says it isn't a CRA

Background

Background

LTVCO's property brand

NeighborWho is where the LTVCO family points its people-search reports at real estate. Search an address or an owner's name and the report stitches together valuations, equity records, permits, sale and deed history, and then the people layer, meaning the owner's phone numbers, email addresses, and household connections. A Chrome extension overlays the same data on Zillow listings, and the marketing leans on real-estate professionals from Douglas Elliman to Keller Williams.

Controller (privacy policy)

"The Lifetime Value Co. LLC acting through NeighborWho LLC"

Parent founded
Basic trial

$1 for 7 days · 50 address searches

Full subscription

From $44.86/month, auto-renewing

The ownership is unusually well documented for this industry. NeighborWho's own privacy policy says the site is provided by The Lifetime Value Co. LLC acting through NeighborWho LLC and is owned and operated by The Lifetime Value Co. LLC. The policies of BeenVerified, PeopleLooker, Bumper, ReversePhone, MoneyBot5000, Ownerly, PeopleSmart, and NumberGuru say the same of each site, through each brand's own LLC. California's data-broker registry covers the whole family in one filing (thirteen sites under "BeenVerified, LLC and its subsidiaries and affiliates"), which reported 657,801 opt-out requests in its latest annual metrics.

The subscription mechanics are the family standard. A $1 or $5 seven-day trial converts to a recurring monthly charge, cancellation doesn't refund charges already incurred, and disputes go to binding arbitration with a class-action waiver.

Why a property site is a people-search problem. A NeighborWho listing ties your name to your home address, your contact details, and your household, the exact bundle someone needs to show up at your door. For anyone hiding from a stalker or an abusive ex, the property framing makes the exposure more precise, not smaller.

Data Published

Data types

Property + people

Sensitive: elevated identity-theft, doxxing, or safety riskStandard public-record field

The property layer:

  • Home valuations, equity records, and sale/deed history
  • Property tax records, liens, and permits
  • Ownership history for millions of residential parcels

The people layer attached to each property:

  • Owner and resident names, current and past
  • Home addresses tied to named individualsSensitive
  • Phone numbers and email addressesSensitive
  • Possible relatives and household associatesSensitive

Sources: county assessor and recorder filings, deed and mortgage records, and people-search records joined against the parcel data.

Contact

Contacts & links

Documented channels
Address

48 W 38th Street, 8th Floor New York, NY 10018

Support phone

1 (866) 202-7417 · 6:30am-11:30pm ET daily

Privacy contact

Network

Related sites

The LTVCO family

LTVCO runs at least nine brands, and California's registry covers thirteen family domains under one filing. The ones Redact profiles are below. The registry names a single consumer-rights URL for all of them, but in our August 2026 testing each brand kept its own suppression list, so opting out of one didn't clear the rest.

One opt-out doesn't cover the family. The California registration lists a single consumer-rights endpoint (BeenVerified's "comprehensive opt-out") for all thirteen domains, but testing across the family in August 2026 found each brand serves its own copy of that form on its own domain and keeps its own suppression list. Use NeighborWho's own form, and file separately on each of the other brands you show up on.

Owned or operated by The Lifetime Value Co.15 entities in this network · Owner of BeenVerified + brandsExplore the full map

Reputation

Trust signals

Billing complaints dominate

NeighborWho's reviews split the family pattern. The product mostly works, and the billing mostly surprises. The trial-to-subscription conversion drives nearly every complaint across platforms.

SmartCustomer (formerly Sitejabber)79 reviews1.1 / 5As of 2026-08View reviews ↗
Trustpilot~50 reviews, mixedMixedAs of 2026-08View reviews ↗
Better Business BureauNot accreditedNot accreditedAs of 2026-08View profile ↗

What reviewers and complainants say, from the sources above. Redact hasn't verified these complaints.

  • $1 trial converting to $44.86-$47.55 monthly recurring charges

  • Cancellation difficulty and refusal to refund charges already incurred

  • Published phone numbers and addresses of people who never used the site

Litigation

Litigation history

Its own LLC, sued twice

NeighborWho LLC has been a defendant under its own name in two lawsuits, each time next to the parent and sister companies. The New Jersey Daniel's Law case has named it since February 2024 and is back in state court after a stop in federal court, and a New York class action over cell numbers added it in April 2026 before the plaintiff withdrew it that August. The Illinois case at the bottom targeted the parent and PeopleSmart's $1 trial, not NeighborWho.

Atlas Data Privacy Corp. v. The Lifetime Value Co. LLC

Back in Mercer County since Nov 2024

Docket checked September 22, 2026.

N.J. Superior Court, Mercer County · Daniel's Law · Filed February 7, 2024

Docket

MER-L-000272-24

Federal detour

D.N.J. 1:24-cv-04850 · removed April 11, 2024 · remanded November 20, 2024

Covered persons

19,398, per the defendants' notice of removal

State judge

Douglas H. Hurd, per Atlas's November 2025 case list

Daniel's Law lets New Jersey's judges, prosecutors, police officers and their relatives send a site a written request to stop disclosing their home address or unlisted phone number, and gives them a claim if it's still up ten business days later. Atlas Data Privacy Corporation, holding assignments from 19,398 of those covered people, sued the LTVCO companies under it on February 7, 2024. NeighborWho LLC was on the first complaint, and BeenVerified's LLC was added that March.

Atlas's state cases were never consolidated. The defendants moved this one to federal court in April 2024, and on November 20, 2024 Judge Harvey Bartle III held that the federal court had no jurisdiction over it or 38 other Atlas suits and sent them back. In November 2025 Atlas asked the New Jersey Supreme Court to put its 111 pending state cases before a single judge, and on May 1, 2026 the court refused, so this one carries on in Mercer County, and no published ruling on the claims has turned up since.

Collins v. BeenVerified, LLC

Withdrawn Aug 11, 2026

S.D. New York · 1:25-cv-02577 · Colorado cell-number listing claim · Filed March 28, 2025

NeighborWho LLC

Added by the April 2026 amended complaint

Statute

Colorado Prevention of Telemarketing Fraud Act

Ended

Plaintiff's notice of dismissal without prejudice, August 11, 2026

A 2005 amendment to Colorado's telemarketing law says a business can't knowingly publish someone's mobile number in a directory it profits from unless that person has agreed. The suit began in March 2025 with one Colorado plaintiff whose number was on beenverified.com, represented by Bursor & Fisher, and it named only BeenVerified, LLC and the parent. NeighborWho's owner reports list phone numbers too, and the April 2026 amended complaint brought NeighborWho LLC in with five more LTVCO companies.

By mid-July none of the added companies had appeared, and the judge asked for an update on serving them. The plaintiff's notice of August 11, 2026 then ended it for every defendant, without prejudice, so the same claim could still be refiled. The court never ruled on whether the Colorado law reaches sites like these.

Dawkins v. The Lifetime Value Co.

Dismissed Feb 11, 2026

Circuit Court of DuPage County, IL · Illinois Right of Publicity Act

Theory

Using names in $1 trial previews as a commercial use

Outcome

Dismissed (paid trial defeats the IRPA theory)

A putative class action against the parent, arguing that PeopleSmart's $1 trial previews used Illinois residents' identities to sell subscriptions. Judge Robert Rohm dismissed it with prejudice on February 11, 2026, holding that a paid trial doesn't violate the Act.

Beyond Atlas and Collins, we haven't found a lawsuit naming NeighborWho LLC, and rerunning the FTC, state attorney general and California privacy agency searches turned up no action against NeighborWho, BeenVerified or the parent company as of the last-updated date below.

FAQ

Q & A

Common questions
Is NeighborWho a data broker?

Yes. NeighborWho aggregates property records and attaches owner contact information (phones, emails, relatives) into searchable reports sold on subscription. It's covered by the California data-broker registration for BeenVerified, LLC and its affiliates, and its privacy policy names The Lifetime Value Co. LLC as the data controller.

Who owns NeighborWho?

The Lifetime Value Co. LLC (LTVCO), a New York company that says it has been building its portfolio of brands since 2007. NeighborWho's privacy policy says the site is provided by The Lifetime Value Co. LLC acting through NeighborWho LLC and is owned and operated by The Lifetime Value Co. LLC. That makes it a sibling of BeenVerified, not a BeenVerified subsidiary. It's one of at least nine LTVCO brands, alongside BeenVerified, PeopleLooker, Ownerly, NumberGuru, Bumper, ReversePhone, MoneyBot5000, and PeopleSmart.

How do I remove my information from NeighborWho?

Use the opt-out at neighborwho.com/svc/optout/search/optouts. Search your record, select it, and click the verification link they email you. Removal shows after the next server refresh, usually within 24 hours. Use NeighborWho's own form rather than BeenVerified's family-wide portal: the registry names one shared consumer-rights URL for all thirteen domains, but testing across the family in August 2026 found each brand serves its own copy of that form and keeps its own suppression list. Our NeighborWho removal guide has the full walkthrough.

Does opting out of BeenVerified remove me from NeighborWho?

Don't count on it. The family's California registration lists one shared consumer-rights endpoint, BeenVerified's comprehensive opt-out, for all thirteen domains, but testing across the family in August 2026 found each brand serves its own copy of that form on its own domain and keeps its own suppression list, so a submission on BeenVerified suppresses BeenVerified. File NeighborWho's own opt-out. Its FAQ also cautions that your name can still appear in other search services on the site, like the property layer's ownership records, so spot-check afterwards and file the property-records variant if a listing persists.

Why did NeighborWho charge me $44.86?

The $1 seven-day trial converts to the full monthly subscription ($44.86 or more) if not canceled in time, and it renews automatically. Cancel via support@neighborwho.com, 1 (866) 202-7417, or the contact form; per their terms, cancellation doesn't refund charges already incurred, so dispute with your card issuer if support won't budge.

Is NeighborWho covered by FCRA?

Not by its own account. Its terms state in capital letters that it isn't a consumer reporting agency, and a dedicated FCRA page prohibits using its reports for credit, insurance, employment, tenant screening, or admissions decisions.

Take yourself off data broker sites

Redact scans data broker sites from your device. The free scan shows which of your details are exposed but hides which broker lists you; Premium and Ultimate show where each listing is. They also submit the NeighborWho removal for you, re-scan about every 15 days and file again if your listing comes back.

Last updated September 22, 2026.

Court cases rechecked against the federal dockets and New Jersey court filings, with fresh FTC, attorney general and CPPA searches. NeighborWho LLC has been a defendant in the Atlas Daniel's Law case since its first complaint, and a New York class action added it in April 2026 before being withdrawn in August. Profile otherwise drafted August 4, 2026.

Opt-out last verified August 10, 2026.

The page provides general information, not legal advice. Redact is not affiliated with or endorsed by NeighborWho or any other company named here. Spotted an error, or represent this company? Email support@redact.dev.