Broker profile

NeighborWho

The property-records brand of LTVCO (The Lifetime Value Co.), the New York company behind BeenVerified and PeopleLooker. NeighborWho pairs home-sale and valuation data with owner contact details - emails, phone numbers, relatives - and markets the bundle to real-estate professionals at $44.86 a month after a $1 trial. Its privacy policy names "The Lifetime Value Co. LLC acting through NeighborWho LLC," and removal runs through NeighborWho's own opt-out form - the family-wide BeenVerified portal named on the filing keeps a separate suppression list and will not clear this site.

NeighborWho homepage screenshot

NeighborWho overview

At a glance

Quick facts
Privacy Risk
LimitedModerateSubstantialExtensive
Data published
Substantial
Re-listing frequency
Occasional
Complaint record
Pattern of complaints
Opt-out friction
Moderate
Operator opacity
Fully disclosed
Prior data incidents
None documented

Each broker is scored 1 to 4 across the six dimensions above; higher means more exposure, and the overall gauge is their average.

What each dimension means
  • Data published: how much and how sensitive the personal data they put out.
  • Re-listing frequency: how quickly you reappear after opting out.
  • Complaint record: volume and pattern of complaints across BBB, Trustpilot, and Sitejabber; no findable review presence counts against the broker.
  • Opt-out friction: how hard the removal process is to complete.
  • Operator opacity: how hidden the operating company and its principals are.
  • Prior data incidents: history of breaches or leaks of the data they hold.
Category

Property records · owner lookup · people search

Operating entity

The Lifetime Value Co. LLC / NeighborWho LLC

Parent family

LTVCO · BeenVerified

Headquarters

48 W 38th St, 8th Floor New York, NY 10018

Pricing

$1 trial · $44.86/mo after

Opt-out

NeighborWho's own form (the shared BeenVerified portal does not clear it)

FCRA covered?

No · disclaims consumer-reporting-agency status

Background

Background

LTVCO's property brand

NeighborWho is where the BeenVerified family points its people-search machinery at real estate. Search an address or an owner's name and the report stitches together valuations, equity records, permits, sale and deed history - and then the people layer, meaning the owner's phone numbers, email addresses, and household connections. A Chrome extension overlays the same data on Zillow listings, and the marketing leans on real-estate professionals from Douglas Elliman to Keller Williams.

Controller (privacy policy)

"The Lifetime Value Co. LLC acting through NeighborWho LLC"

Parent founded

2007 (as BeenVerified)

Basic trial

$1 for 7 days · 50 address searches

Full subscription

From $44.86/month, auto-renewing

The ownership is unusually well documented for this industry. NeighborWho's own privacy policy names The Lifetime Value Co. LLC as controller, its footer careers link goes to ltvco.com, and LTVCO's brand page lists NeighborWho alongside BeenVerified, PeopleLooker, Bumper, ReversePhone, MoneyBot5000, Ownerly, PeopleSmart, and NumberGuru. California's data-broker registry covers the whole family in one filing - thirteen sites under "BeenVerified, LLC and its subsidiaries and affiliates" - which reported 657,801 opt-out requests in its latest annual metrics.

The subscription mechanics are the family standard. A $1 or $5 seven-day trial converts to a recurring monthly charge, cancellation doesn't refund charges already incurred, and disputes go to binding arbitration with a class-action waiver.

Why a property site is a people-search problem. A NeighborWho listing ties your name to your home address, your contact details, and your household - the exact bundle someone needs to show up at your door. For anyone hiding from a stalker or an abusive ex, the property framing doesn't make the exposure smaller; it makes it more precise.

Data Published

Data types

Property + people

Sensitive: elevated identity-theft, doxxing, or safety riskStandard public-record field

The property layer:

  • Home valuations, equity records, and sale/deed history
  • Property tax records, liens, and permits
  • Ownership history for millions of residential parcels

The people layer attached to each property:

  • Owner and resident names, current and past
  • Home addresses tied to named individualsSensitive
  • Phone numbers and email addressesSensitive
  • Possible relatives and household associatesSensitive

Sources: county assessor and recorder filings, deed and mortgage records, and the LTVCO family's people-search backbone - the same records that power BeenVerified reports, joined against the parcel data.

Contact

Contacts & links

Documented channels
Operating entity

The Lifetime Value Co. LLC / NeighborWho LLC

Address

48 W 38th Street, 8th Floor New York, NY 10018

Support phone

1 (866) 202-7417 · 6:30am-11:30pm ET daily

Privacy contact

Network

Sister brands

The LTVCO family

LTVCO enumerates nine brands, and California's registry covers thirteen family domains under one filing. The ones Redact profiles are below - they share one data backbone, and the registry names a single consumer-rights URL for all of them, but each brand keeps its own suppression list, so opting out of one does not clear the rest.

One opt-out does not cover the family. The California registration lists a single consumer-rights endpoint - BeenVerified's "comprehensive opt-out" - for all thirteen domains, but testing across the family in August 2026 found each brand serves its own copy of that form on its own domain and keeps its own suppression list. Use NeighborWho's own form, and file separately on each of the other brands you show up on.

Owned or operated by The Lifetime Value Co.16 entities in this network · 9-brand data backboneExplore the full map

Reputation

Trust signals

Billing complaints dominate

NeighborWho's reviews split the family pattern. The product mostly works, and the billing mostly surprises. The trial-to-subscription conversion drives nearly every complaint across platforms.

SmartCustomer (formerly Sitejabber)79 reviews1.1 / 5As of 2026-08View reviews
Trustpilot~50 reviews, mixedMixedAs of 2026-08View reviews
Better Business BureauNot accreditedNot accreditedAs of 2026-08View profile
  • $1 trial converting to $44.86-$47.55 monthly recurring charges

  • Cancellation difficulty and refusal to refund charges already incurred

  • Published phone numbers and addresses of people who never used the site

Litigation

Litigation history

Parent-level litigation

No lawsuit names NeighborWho specifically. Litigation attaches to the parent, and two matters are worth knowing about.

Atlas Data Privacy Corp. v. The Lifetime Value Co. LLC

Active

N.J. Superior Court, Mercer County · Daniel's Law · Filed February 2024

Docket

MER-L-000272-24

Statute

New Jersey Daniel's Law

Covered persons

~20,000 (police, judges, prosecutors)

One of roughly 140 consolidated New Jersey suits Atlas Data Privacy filed against data brokers for publishing the home addresses of Daniel's Law covered persons. LTVCO is a named defendant for the family's sites.

Dawkins v. The Lifetime Value Co.

Dismissed Feb 11, 2026

Circuit Court of DuPage County, IL · Illinois Right of Publicity Act

Theory

Using names in $1 trial previews as a commercial use

Outcome

Dismissed - paid trial defeats the IRPA theory

A putative class action arguing the family's paid-trial previews commercially exploited Illinois residents' identities; the court held a $1 paid trial doesn't violate the Act.

We have not found an FTC enforcement action or state Attorney General consent decree against NeighborWho, BeenVerified, or The Lifetime Value Co. as of the last-updated date below.

FAQ

Q & A

Common questions
Is NeighborWho a data broker?

Yes. NeighborWho aggregates property records and attaches owner contact information - phones, emails, relatives - into searchable reports sold on subscription. It's covered by the California data-broker registration for BeenVerified, LLC and its affiliates, and its privacy policy names The Lifetime Value Co. LLC as the data controller.

Who owns NeighborWho?

The Lifetime Value Co. (LTVCO), the New York company founded in 2007 as BeenVerified by Josh Levy and Ross Cohen. NeighborWho is one of nine LTVCO consumer brands alongside BeenVerified, PeopleLooker, Ownerly, NumberGuru, Bumper, ReversePhone, MoneyBot5000, and PeopleSmart.

How do I remove my information from NeighborWho?

Use the opt-out at neighborwho.com/svc/optout/search/optouts - search your record, select it, and click the verification link they email you. Removal shows after the next server refresh, usually within 24 hours. Use NeighborWho's own form rather than BeenVerified's family-wide portal: the registry names one shared consumer-rights URL for all thirteen domains, but testing across the family in August 2026 found each brand serves its own copy of that form and keeps its own suppression list. Our NeighborWho removal guide has the full walkthrough.

Does opting out of BeenVerified remove me from NeighborWho?

Don't count on it. The family's California registration lists one shared consumer-rights endpoint, BeenVerified's comprehensive opt-out, for all thirteen domains - but testing across the family in August 2026 found each brand serves its own copy of that form on its own domain and keeps its own suppression list, so a submission on BeenVerified suppresses BeenVerified. File NeighborWho's own opt-out. Its FAQ also cautions that your name can still appear in other search services on the site, like the property layer's ownership records, so spot-check afterwards and file the property-records variant if a listing persists.

Why did NeighborWho charge me $44.86?

The $1 seven-day trial converts to the full monthly subscription - $44.86 or more - if not canceled in time, and it renews automatically. Cancel via support@neighborwho.com, 1 (866) 202-7417, or the contact form; per their terms, cancellation doesn't refund charges already incurred, so dispute with your card issuer if support won't budge.

Is NeighborWho covered by FCRA?

No. Its terms state in capital letters that it isn't a consumer reporting agency, and a dedicated FCRA page prohibits using its reports for credit, insurance, employment, tenant screening, or admissions decisions.

Take yourself off data broker sites

Redact scans 120+ data broker sites from your device, finds where your details are listed, and submits the removal requests for you. If a broker relists you, it files again.

Last updated:

August 4, 2026