Click here to translate this page to any languageSECTION 1 - TERMS
Welcome to Redact.dev, a suite of applications and websites (the “Applications”) that facilitate the removal of data and makes privacy optimizations on your behalf (collectively with the Applications, the “Services”). The Services are provided to you by Redact Holdings, Inc. (“we”, “us”, “our” or the “Company”). By utilizing the Applications to perform the Services you agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”). These Terms of Service apply to all users of the Services. Please read these Terms of Service carefully before using the Applications or Services. If you do not agree to all the terms and conditions set forth in these Terms, then you may not access or use any Services. Any new features or tools, which are added to the current Services shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time at https://redact.dev/terms which supersedes any other Terms of Service available in the Services. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to https://redact.dev/terms. It is your responsibility to check this page periodically for changes, which can be done manually or by using automated alert tools such as visualping.io or any other website page monitor. Your continued use of or access to the Applications following the posting of any changes on https://redact.dev/terms constitutes acceptance of those changes. The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

PLEASE CAREFULLY READ AND MAKE SURE YOU UNDERSTAND THE “ARBITRATION AND WAIVER OF CLASS ACTIONS” PROVISION SET FORTH IN THESE TERMS OF SERVICE IN SECTION 16, AS IT WILL REQUIRE YOU TO RESOLVE DISPUTES WITH US ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION. BY ACCESSING OR USING THE WEBSITE OR THE SERVICES, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES OF THE ARBITRATION AND WAIVER OF CLASS ACTIONS PROVISION SET FORTH BELOW.

By agreeing to these Terms of Service, you represent that you are at least the age of 18 and above the age of majority in your jurisdiction of residence. You may not use our Services for any illegal or unauthorized purpose nor may you, in the use of the Services, violate any laws in your jurisdiction. A breach or violation of any of the Terms will result in an immediate termination of your access to and use of the Services.

SECTION 1A: THIRD PARTY SERVICES

The Services function by requesting, modifying or deleting data on third party services. Third Party Services (“Third Party Services”) are defined as any website, program, offering or service not owned by us that you may use our Services to interact with. This includes social networks, messengers, productivity tools, utilities, data brokers, information aggregators, “people finder” sites AND any other service you may access from the Applications, including any affiliates or partners of such Third Party Services.
It is possible that a Third Party Service’s own terms of service will disallow access to its services by software such as the Services. Because Third Party Services may have dozens of different applicable versions of their terms of service for different countries, devices or classifications of individuals, we cannot review or even access terms of service for all supported Third Party Services.
By using the Services, you acknowledge that you have read and understand all applicable Third Party Services’ own terms of service and you hereby affirm that your use of the Services is either authorized or that you have a specific waiver or legal protection which allows your lawful usage of the Services.
If you do not have authorization from a Third Party Service to use the Services, such use could result in a violation of the applicable terms of service which could include significant penalties to you, such as your being banned or suspended from using such Third Party Service, legal action against you by a Third Party Service or other adverse results such as financial penalties or criminal liabilities.
To the greatest extent possible, we expressly disclaim any liability with respect to any potential violation by you of such terms of service arising from your use of the Services. You agree to review any Third Party Service’s terms of service that may bind or apply to you and to not engage in any activity violating such terms of service when using the Services in any manner whatsoever.

SECTION 1B - USER ACKNOWLEDGED CONDITIONS

You also understand, agree to and acknowledge the following (“User Acknowledged Conditions”):

• The Applications and Services are provided with no guarantees and no service level agreements and therefore should not be used to access any data that you or your business cannot tolerate being permanently or temporarily deleted;
• You must create a backup of any data that may be impacted, utilized or modified by the Services before using the Services; The Applications do not offer a backup feature so this must be completed by requesting your data package directly from the service where the data currently is stored - Instructions for some services can be found on https://redact.dev/blog/download-your-data ;
• The Applications have a built-in archiving system that attempts to make a copy of any data that is previewed or deleted locally to your device. This feature may be disabled or enabled by default depending on several factors. However, the archiving system is a convenience feature and provided as is and with no guarantees or warranties. It should NOT be relied upon. ;
• Your use of the Services may result in the deletion of more of your data than intended;
• Your use of the Services may not delete all data that you intended to delete;
• Our Services might report that we have completed an action, even though that action was not completed, for example, a report of a completed deletion of data when the data was not actually deleted.
• Applicable Third Party Services, or their affiliates or partners, may still maintain copies of data that you intended to delete using the Services;
• We do not maintain any online backups whatsoever of data that you process using the Services;
• Your use of the Services may delete data belonging to third parties, whether affiliated (such as “friends”) or unaffiliated (such as “followers”);
• Your use of the Services may affect or alter functionality of any Third Party Services, websites, applications or software;
• Your use of the Services may permanently or temporarily delete data that you process using the Services; and
• To the fullest extent possible under applicable law, we expressly disclaim any liability, and you hereby accept all liability, arising from any of the User Acknowledged Conditions set forth herein and your use of the Services in any manner not expressly permitted by these Terms of Use.

SECTION 2 - GENERAL CONDITIONS

You are hereby granted a non-exclusive, limited and revocable license to access the Services on the condition that all of the following are true:
1: You are at least the age of 18 and above the age of majority in your jurisdiction and are legally allowed to enter into agreements;
2: Your use of the Services are used for legal purposes;
3: Your use of the Services does not break any law in either your jurisdiction nor Delaware, USA;
4: Your use of the Services is for personal non-commercial use. Business, government, non- profit or other non-personal uses require prior permission by emailing [email protected];
5: Your use of the Services does NOT constitute acting on behalf of, associated with, or in any way representing an entity, corporation, or organization that can be reasonably deemed a direct or indirect competitor of Redact Holdings Inc.;
6: Your use of the Services does NOT constitute being engaged in, associated with, or in any way involved in reverse engineering, decompiling, disassembling, or analyzing the code or underlying technology of our software or services;
7: You agree with and shall abide by all conditions of these Terms of Service in their entirety; and
8: Your use of this software, unless explicitly mentioned otherwise, is only for your own personal benefit and your login details or the Applications are not to be shared, copied or otherwise distributed to any other person or organization.


SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We do not warrant or guarantee the accuracy, completeness or currency of the information made available on in these Terms of Service. The material herein is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material herein is at your own risk. We reserve the right to modify the contents herein at any time, but we have no obligation to update any information herein. You agree that it is your responsibility to monitor changes herein.

SECTION 4 - MODIFICATIONS TO THE SERVICES AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Services (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Services.

SECTION 5 - SERVICES
We reserve the right to limit the sales of, or access to, our Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the services that we offer. All descriptions of the Services are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any of the Services at any time. Any offer for any Services made is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. We reserve the right to refuse to provide access to the Services to anyone for any reason at any time in our sole, reasonable discretion.

SECTION 6 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you send to us. We are and shall be under no obligation (a) to maintain any comments in confidence; (b) to pay compensation for any comments; or (c) to respond to any comments.

SECTION 7 - PERSONAL INFORMATION
Your submission of personal information in connection with our provision of the Services is governed by our Privacy Policy. Please review our Privacy Policy.

SECTION 8 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information published by us that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, charges, and availability with respect to the Services. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information published by us at any time without prior notice. We undertake no obligation to update, amend or clarify information provided or published by us, including but not limited to, pricing information, except as required by law.

SECTION 9 - PROHIBITED USES
In addition to the other prohibitions set forth in these Terms, you are prohibited from using the Applications or the Services: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Applications or the Services or of any Third Party Services, websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Applications, the Services, any Third Party Services, websites, or the Internet. We reserve the right to terminate your use of the Services for violating any of the foregoing prohibited uses.

SECTION 10 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF OUR APPLICATIONS AND SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. WE DO NOT WARRANT THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE. YOU AGREE THAT FROM TIME TO TIME WE MAY REMOVE THE APPLICATIONS AND/OR SERVICES FOR INDEFINITE PERIODS OF TIME OR CANCEL THE SERVICE AT ANY TIME, WITHOUT NOTICE TO YOU.
YOU EXPRESSLY AGREE THAT YOUR USE OF, OR INABILITY TO USE, THE APPLICATIONS AND SERVICES IS AT YOUR SOLE RISK. THE APPLICATIONS AND SERVICES DELIVERED TO YOU ARE (EXCEPT AS EXPRESSLY STATED BY US) PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
IN NO CASE SHALL WE, OUR SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS, LICENSORS, SUCCESSORS, OR ASSIGNS (EACH, A “COMPANY PARTY”) BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF THE APPLICATIONS AND ANY OF THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE APPLICATIONS OR THE SERVICES, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY. IF, NOTWITHSTANDING THE FOREGOING EXCLUSIONS, IT IS DETERMINED THAT A COMPANY PARTY IS LIABLE FOR DAMAGES, IN NO EVENT WILL THE AGGREGATE LIABILITY, WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EXCEED ONE HUNDRED U.S. DOLLARS ($100.00).
BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT ANY LIABILITIES ARISING IN CONNECTION WITH THE USER ACKNOWLEDGED CONDITIONS ARE DISCLAIMED BY US AND SHALL IN NO WAY BE INDEMNIFIABLE BY US. US.

SECTION 11 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless the Company and our parent, subsidiaries, affiliates, partners, officers, directors, shareholders, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, employees, successors and assigns from and against any and all claims, demands, losses, liabilities, damages, costs or expenses, including reasonable attorneys’ fees and costs, arising out of or in connection with any claim, action, or proceeding brought by any third-party based on: (i) your use of or inability to use, the Applications or the Services, (ii) your breach of any representation, warranty, covenant or obligation under these Terms of Service or the documents they incorporate by reference, (iii) or your violation of any law or the rights of a third-party. The Company shall promptly notify you of any such claim, and you shall assume control of the defense of such claim upon the Company’s request.  The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to your indemnification. You will not, in any event, settle any claim or matter without the written consent of the Company.

SECTION 12 – SEVERABILITY
In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 13 – TERMINATION
The obligations and liabilities incurred prior to the termination date shall survive the termination of these Terms for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate your use of the Services at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly we may deny you access to our Services (or any part thereof).

SECTION 14 – WAIVER
No waiver by us of any term, condition or provision set out in these Terms of Service shall be deemed a further or continuing waiver of such term, condition or provision or a waiver of any other term, condition or provision, and our failure to exercise or enforce or delay in exercising and enforcing any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

SECTION 15 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware without giving effect to any choice or conflict of law provision or rule (whether of the State of Delaware or any other jurisdiction).

SECTION 16 – ARBITRATION AND WAIVER OF CLASS ACTIONS
YOU AND THE COMPANY AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION OR VALIDITY THEREOF, INCLUDING THE DETERMINATION OF THE SCOPE OR APPLICABILITY OF THESE TERMS, SHALL BE DETERMINED BY ARBITRATION BEFORE ONE ARBITRATOR. THE ARBITRATION SHALL BE ADMINISTERED BY JAMS PURSUANT TO ITS COMPREHENSIVE ARBITRATION RULES AND PROCEDURES AND IN ACCORDANCE WITH THE EXPEDITED PROCEDURES IN THOSE RULES.
Judgment on the award of any such arbitration may be entered in any court having jurisdiction. This clause shall not prevent parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.
YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. FURTHER, UNLESS BOTH YOU AND THE COMPANY AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS WITH YOUR CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.
If a court refuses to enforce the waiver of class-wide arbitration, this entire arbitration provision shall be unenforceable and any claims brought on behalf of a putative class will proceed in court.
IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION YOU EXPRESSLY WAIVE ANY RIGHT TO A JURY TRIAL, AND ACKNOWLEDGE THIS WAIVER.
You and the Company shall maintain the confidential nature of any arbitration proceeding and any award, including the arbitration hearing, except as may be necessary to prepare for or conduct the arbitration hearing on the merits, or except as may be necessary in connection with a court application for a preliminary remedy, a judicial challenge to an award or its enforcement, or unless otherwise required by law or judicial decision.
The arbitrator will conduct hearings, if any, by teleconference or videoconference, rather than by personal appearances, unless the arbitrator determines upon request by you or by us that an in-person hearing is appropriate. Any in-person appearances will be held at a location which is reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, such determination should be made by JAMS or by the arbitrator. The arbitrator’s decision will follow the terms of these Terms and will be final and binding.
In any arbitration arising out of or related to these Terms, there shall be no interrogatories or requests to admit.
IN ANY ARBITRATION ARISING OUT OF OR RELATED TO THESE TERMS, THE ARBITRATOR(S) ARE NOT EMPOWERED TO AWARD PUNITIVE OR EXEMPLARY DAMAGES, EXCEPT WHERE PERMITTED BY STATUTE, AND THE PARTIES WAIVE ANY RIGHT TO RECOVER ANY SUCH DAMAGES. THE ARBITRATOR(S) MAY NOT AWARD ANY INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING DAMAGES FOR LOST PROFITS.
As stated in Section 15 of these Terms, Delaware law governs this entire agreement, but the parties acknowledge that this agreement evidences a transaction involving interstate commerce, and that notwithstanding Section 15, any arbitration conducted pursuant to these Terms shall be governed by the Federal Arbitration Act.

SECTION 17 - BILLING DISPUTES, CHARGEBACKS AND REFUNDS
Redact does NOT offer refunds once a product has been downloaded and activated. This is due to the fact that Redact is a privacy-first software suite so we are unable to track individual usage and as such, once the product has been downloaded and activated we have no further insight on any usage.

If you encounter any issues with our software, you should contact our support team directly to resolve the matter. You can reach us via email at [email protected] . We are committed to addressing your concerns and finding a satisfactory solution.

However, if you choose to initiate a dispute with PayPal, Apple, Google or your credit card issuer or bank by requesting a chargeback or payment dispute, please be aware that we will actively contest the claim. In addition, regardless of the outcome of the dispute case, we reserve the right to terminate your access to our software immediately with no refund due to you for any unused portion of time.

SECTION 18 - ENTIRE AGREEMENT
These Terms and any policies or operating rules posted by us on this site or in respect to the Services constitutes the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms). Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 19 - NOTICE OF NON-AFFILIATION AND DISCLAIMER
Redact Holdings, Inc. is an independent company. We are not affiliated, associated, authorized, endorsed by, or in any way officially connected or supported with any other company or its subsidiaries, organization or government agency. This includes the various Third Party Services we support, such as, but not limited to; Twitter/X, Facebook, Instagram, Discord, Slack, Linkedin and Reddit. All product and company names are trademarks or registered trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.

SECTION 20 - QUESTIONS
Any questions about the Terms of Service should be emailed to us at [email protected]

LEGAL SERVICE
To send us legal requests or service please view the instructions athttps://redact.dev/legal