Broker profile

PeopleConnect

The San Diego parent behind TruthFinder, Instant Checkmate, Intelius, US Search, and Classmates. It sells nothing itself - no search box, no subscription - which makes it easy to overlook and makes it the most efficient removal target in this family. Its Suppression Center clears your name from four of those sites in one request, and it's the rare broker page here where the useful advice is to start at the parent rather than the brand.

PeopleConnect homepage screenshot

PeopleConnect overview

At a glance

Quick facts
Privacy Risk
LimitedModerateSubstantialExtensive
Data published
Extensive
Re-listing frequency
Recurring
Complaint record
Pattern of complaints
Opt-out friction
High
Operator opacity
Obscured
Prior data incidents
Confirmed breach

Each broker is scored 1 to 4 across the six dimensions above; higher means more exposure, and the overall gauge is their average.

A confirmed prior data leak holds the overall rating at Substantial or higher; a major or repeat breach forces Extensive, regardless of the other five dimensions.

What each dimension means
  • Data published: how much and how sensitive the personal data they put out.
  • Re-listing frequency: how quickly you reappear after opting out.
  • Complaint record: volume and pattern of complaints across BBB, Trustpilot, and Sitejabber; no findable review presence counts against the broker.
  • Opt-out friction: how hard the removal process is to complete.
  • Operator opacity: how hidden the operating company and its principals are.
  • Prior data incidents: history of breaches or leaks of the data they hold.
Category

Corporate parent · people-search brand family

Operating entity

The Control Group Media Company, LLC dba PeopleConnect

Headquarters

375 Camino De La Reina, Ste. 400, San Diego, CA

Consumer brands

TruthFinder · Instant Checkmate · Intelius · US Search · Classmates

Suppression Center covers

Four sites · not Classmates

CA registration

None under this name · its brands file individually

Brand registrants

TruthFinder, LLC · Intelius, LLC · Instant Checkmate LLC

2024 deletion requests

118,510 across the three filings · 5,983 denied

Prior incident

20.2M customer accounts leaked · confirmed Feb 2023

Own search box?

No · it's a parent, not a storefront

Background

Background

The parent, not a product

peopleconnect.us has careers pages, brand pages, and a blog. What it doesn't have is a search box, a subscription, or a report to sell you. It's the corporate face of a family of people-search sites, and the reason to know about it is that its removal tool reaches further in one request than any individual brand's does.

Operating entity

The Control Group Media Company, LLC dba PeopleConnect

Earlier chain

PubRec, LLC → merged with PeopleConnect Holdings, January 2020

Address

375 Camino De La Reina, Ste. 400 San Diego, CA 92108

Suppression Center

suppression.peopleconnect.us

Sixth product

OmniWatch · paid identity monitoring, sold direct

The corporate chain runs like this. PubRec, LLC, the consumer arm behind TruthFinder and Instant Checkmate, merged with PeopleConnect Holdings, Inc. - the Seattle business behind Intelius and Classmates - in January 2020. Private-equity firm H.I.G. Capital had acquired Intelius outright in July 2015, and PeopleConnect Holdings bought Classmates.com that August for $30 million. The operating entity today is The Control Group Media Company, LLC, doing business as PeopleConnect, out of San Diego.

Who ultimately owns it now is not something we'll assert. H.I.G.'s involvement was last affirmatively documented at that 2020 merger, we found nothing showing an exit, and absence of evidence isn't confirmation either way.

The registry is where the structure becomes legible. PeopleConnect itself is not a registered California data broker - we searched the registry directly and there's no entry under PeopleConnect, The Control Group Media Company, or PubRec. Its brands register individually instead, and all three file from the same San Diego suite. TruthFinder, LLC covers truthfinder.com and seven more domains. Intelius, LLC files as "Intelius, US Search, US Search Pro" and covers twenty-two domains, including ussearch.com, zabasearch.com, addresses.com, publicrecords.com, and peoplelookup.com. Instant Checkmate LLC covers four. Two of those filings use @peopleconnect.us contact addresses, which is the paper trail tying the brands back to the parent.

That matters for a practical reason. If you need to escalate under California's Delete Act, the registrant is the brand, not PeopleConnect - so a complaint has to name TruthFinder, LLC or Intelius, LLC rather than the company whose suppression tool you used.

The registry settles two things third-party guides only guessed at. ZabaSearch and Addresses.com are routinely described as running on PeopleConnect infrastructure on the strength of how they look. They're both named on Intelius, LLC's own California filing, which turns an inference into a filed fact. There is no registry row for Classmates at all.

The family's compliance record is mixed, and the registry says so numerically. Across the three brand filings, 2024 brought 118,510 deletion requests - 61,672 to TruthFinder, 32,339 to Intelius, 24,499 to Instant Checkmate - of which 5,983 were denied. All three report a one-day median response. Fast, then, but not automatic, and a denial rate of roughly one in twenty is worth knowing before you assume a submission worked.

Data Published

Data types

Through its brands

PeopleConnect publishes nothing under its own name. What follows is what its brands put out, which is what a suppression request is aimed at.

  • People-search dossiers on TruthFinder, Instant Checkmate, Intelius, and US Search - names, address history, phone numbers, relatives, criminal and traffic records, and social profiles

  • Yearbook photographs and school records on Classmates, which is the basis of a long line of right-of-publicity litigation against the company

  • Court and arrest record aggregation across arrestrecordsearch.com, criminalrecords.com, and courtreference.com, all on the Intelius filing

  • Reverse phone and address lookups through telephonenumberlookups.com, reversephonelookup.com, and callercomplaints.com

  • Bulk public-records directories at publicrecords.com, publicrecords360.com, onlinesearches.com, zabasearch.com, and addresses.com

  • OmniWatch, a paid identity-monitoring subscription sold directly rather than through a brand

Suppression covers name searches only, and the company says so. The Suppression Center's own text limits what it does to name-based search results. It does not cover reports pulled by phone number, address, or email, and it does not cover public records such as sex-offender registries. If someone looks you up by phone number rather than by name, a completed suppression may not stop them.

Contact

Contacts & links

Parent and brand desks
Operating entity

The Control Group Media Company, LLC dba PeopleConnect

Address

375 Camino De La Reina, Ste. 400 San Diego, CA 92108

TruthFinder registrant

TruthFinder, LLC · legal@peopleconnect.us

Intelius registrant

Intelius, LLC · legal@intelius.com

A phone number and a turnaround figure circulate that we could not verify. Third-party guides give 888-245-1655 and a 48-hour suppression window. Neither appears anywhere on PeopleConnect's own Suppression Center page, so we don't publish them as this company's. Use privacy@peopleconnect.us, which does.

Network

Sister brands

Five brands, three filings

PeopleConnect's brands are separately branded, separately registered, and mostly separately opted out of - with the important exception that four of them share one suppression tool. Classmates is the odd one out on every axis.

One request, four sites - and this one is verified. The Suppression Center names the sites it covers explicitly, and they are TruthFinder.com, InstantCheckmate.com, Intelius.com, and USSearch.com. That's unusual in this directory. Most "family opt-out" claims are inferred from a shared backend; this one is written on the company's own page.

Classmates is excluded, and the page says so outright. The Suppression Center explicitly does not cover Classmates.com, which holds yearbook photographs and school records - the very material behind most of the litigation against this company. Classmates needs its own separate request.

The Intelius filing is far larger than its brand suggests. Twenty-two domains sit on it, including several that look like independent public-records sites - zabasearch.com, addresses.com, publicrecords.com, peoplelookup.com, onlinesearches.com, courtreference.com. If you've been trying to work out who runs one of those, this filing is the answer.

Owned or operated by H.I.G. Capital38 entities in this network · Private equityExplore the full map

Reputation

Trust signals

No profile of its own

PeopleConnect has almost no reputational record under its own name. Its brands carry it instead, and theirs is substantial - a federal order, a multi-state settlement, and tens of thousands of complaints between them.

BBB (as an alternate name on Addresses.com)San Diego · not accredited · 6 complaints · file opened Mar 2011AAs of 2026-08
BBB (under "PeopleConnect")No profile exists under this name or The Control Group Media CompanyNo listingAs of 2026-08
TrustpilotNo business profile for the parentNo listingAs of 2026-08
Its brands' recordsSee the TruthFinder and Intelius profiles for the substantive pictureSee brandsAs of 2026-08TruthFinder profile
  • Suppression completed but records still reachable by phone or address search

  • Subscription billing disputes on the brand storefronts

  • Yearbook photographs used in advertising without consent

BBB files PeopleConnect as an alternate name, not as a business. The only BBB record naming the company sits on the Addresses.com profile in San Diego, where "PeopleConnect, Inc" is listed as an alternate name. That's a useful confirmation of the corporate link and a poor guide to the family's conduct, since the six complaints on that file describe Addresses.com rather than the group.

Litigation

Litigation history

A long yearbook-photo line

PeopleConnect has been sued repeatedly under state right-of-publicity laws, almost always over the same practice - using someone's yearbook photograph or record to advertise a subscription. The cases have produced appellate law in two circuits and reached the Supreme Court's docket once. Its brands separately carry a federal order.

Boshears v. PeopleConnect, Inc.

Active

W.D. Wash. 2:21-cv-01222 · Filed September 7, 2021 · 9th Cir. 22-35262, 76 F.4th 858 (Aug 3, 2023)

Court

Western District of Washington · Judge Marsha J. Pechman

Statute

Indiana right of publicity · diversity jurisdiction

Appeal

9th Cir. No. 22-35262, reported at 76 F.4th 858

Appellate outcome

Arbitration denied; the §230 appeal was dismissed for want of jurisdiction

District posture

Not terminated

Two questions went up on appeal and only one came back answered. PeopleConnect wanted the claim pushed into private arbitration under the site's own terms, and it lost that argument. Its broader defence, that Section 230 immunises it for republishing school records somebody else compiled, was never reached, because at that stage the appeals court held it had no power to decide it. So the practice itself is still untested, and the Seattle docket remains open.

Callahan v. PeopleConnect, Inc.

Active

N.D. Cal. 3:20-cv-09203 · Filed December 18, 2020 · Open

Court

Northern District of California · Judge Edward M. Chen

Nature of suit

890 Other Statutory Actions · federal question

Appeal

9th Cir. No. 21-16040 · reversed the arbitration denial and remanded

Current posture

Not terminated

The mirror image of Boshears, and the one the company won. The Ninth Circuit overturned the trial judge and held that the dispute did belong in arbitration after all, on the strength of the terms a visitor accepts on the Classmates site. Nothing was dismissed, only moved, and the docket stays on the court's books while that plays out.

Knapke v. PeopleConnect, Inc.

Terminated Oct 19, 2022

W.D. Wash. 2:21-cv-00262 · Filed March 2, 2021 · Reached SCOTUS as No. 21-725

Court

Western District of Washington · Judge Marsha J. Pechman

Nature of suit

Constitutional - state statute · diversity jurisdiction

Supreme Court

No. 21-725 · petition dismissed on joint stipulation December 1, 2021 · no merits ruling

Outcome

District case terminated October 19, 2022

Often cited as the case that went to the Supreme Court, which is misleading. The petition was docketed as No. 21-725 and then withdrawn by agreement between the parties in December 2021, so no justice ruled on anything. The trial court closed its file the following October. Nothing in it settles what the law is.

Mackey v. PeopleConnect, Inc.

Terminated Jun 20, 2023

N.D. Ill. 1:22-cv-00342 · Filed January 20, 2022 · 7th Cir. No. 23-1617

Court

Northern District of Illinois · Judge Virginia M. Kendall

Nature of suit

890 Other Statutory Actions · federal question, other civil rights

Motions to dismiss

Denied March 2023

Outcome

Terminated June 20, 2023 · appeal at 7th Cir. No. 23-1617

The Illinois filing in the same series. A judge refused to throw the claims out in March 2023, but the district file closed three months later and the dispute moved up to the Seventh Circuit. No reason for that closure appears on the docket, so this page does not guess at one.

FTC v. TruthFinder and Instant Checkmate

Enforcement action

September 11, 2023 · $5.8 million civil penalty

Respondents

TruthFinder and Instant Checkmate · not PeopleConnect, Inc.

Penalty

$5.8 million

Subject matter

Deceptive claims and Fair Credit Reporting Act failures

The federal order in this family names the two brands rather than the parent. It belongs on this page because it describes conduct on sites the Suppression Center covers, and because write-ups routinely attribute it to "PeopleConnect" - which is not who the FTC named.

The full detail is on the TruthFinder profile.

2023 customer-account leak

Confirmed incident

February 2023 · 20.2 million accounts · backup dated April 2019

Confirmed by

PeopleConnect

Scope

TruthFinder and Instant Checkmate customer accounts, 2011-2019

Exposed

Email addresses, hashed passwords, names, phone numbers

Who was affected

The company's own customers, not the subjects of its reports

PeopleConnect confirmed in February 2023 that a backup database dated April 2019 had been posted on a hacking forum, exposing 20.2 million TruthFinder and Instant Checkmate customer accounts created between 2011 and 2019. The company said it found no evidence its network had been compromised and described the incident as an inadvertent leak or theft of the backup.

The distinction matters. The people exposed were the ones buying reports, not the ones being reported on - so if you ever held a subscription to either brand, this incident is about you in a way the rest of this page isn't.

We found no state attorney-general action naming PeopleConnect, The Control Group Media Company, or PubRec directly. Additional right-of-publicity suits following the same yearbook pattern exist beyond those listed here; we've published only the ones whose dockets we verified.

FAQ

Q & A

Q & A
What is PeopleConnect?

The San Diego parent company behind TruthFinder, Instant Checkmate, Intelius, US Search, and Classmates. It sells nothing directly - no search, no subscription - and exists as the corporate layer above those brands. The operating entity is The Control Group Media Company, LLC, doing business as PeopleConnect.

Does one suppression request really cover four sites?

Yes, and unusually for this category the company says so itself. The Suppression Center names the four sites it covers - TruthFinder.com, InstantCheckmate.com, Intelius.com, and USSearch.com - so this isn't an inference from a shared backend. It's free, and the company reserves the right to discontinue it.

Does it cover Classmates?

No, and the Suppression Center is explicit about that. Classmates holds yearbook photographs and school records - the material at the heart of most of the litigation against this company - and it needs its own separate request. If your concern is an old school photo rather than a background report, the Suppression Center won't touch it.

I suppressed my record but people can still find me. Why?

Because suppression covers name-based searches only, by the company's own description. Reports pulled by phone number, address, or email aren't covered, and public records such as sex-offender registries aren't either. That's the single most important limitation of this tool and it's easy to miss on the page.

Who owns PeopleConnect now?

We can't say with confidence, and we'd rather tell you that than guess. Private-equity firm H.I.G. Capital acquired Intelius in 2015, and its involvement was last affirmatively documented at the January 2020 merger that formed the current group. We found no record of an exit, but no evidence of an exit is not evidence there wasn't one.

Is PeopleConnect a registered data broker?

Not under its own name. We searched the California registry directly and there's no entry for PeopleConnect, The Control Group Media Company, or PubRec. Its brands register individually - TruthFinder, LLC, Intelius, LLC, and Instant Checkmate LLC, all filing from the same San Diego suite. If you need to escalate under the Delete Act, name the brand's registrant rather than the parent.

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Last updated:

August 10, 2026 · Suppression Center flow confirmed by a real walkthrough - it verifies identity through a contact method already on the record, not an address. Profile otherwise drafted August 5, 2026 from PeopleConnect's own corporate and Suppression Center pages, the California data-broker registry CSV downloaded and read directly, the CourtListener dockets for the yearbook-photo cases, and the BBB record that carries PeopleConnect as an alternate name.