Broker profile

Intelius

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A US people-search and background-report service operated by Intelius, LLC, a PeopleConnect brand, out of San Diego, California. Founded 2003 in Bellevue, WA; its 2008 SEC registration statement names Naveen Jain and five other former InfoSpace executives as co-founders. Private equity firm H.I.G. Capital bought Intelius in 2015 (~$100M+), and PeopleConnect Holdings, an H.I.G. affiliate, acquired Classmates.com. H.I.G. now lists the investment as realized. BBB-accredited since 2021 with an A rating. Notable for a 2010 Washington AG settlement over allegedly deceptive post-transaction marketing and a settled right-of-publicity class action, Fischer v. Instant Checkmate. PeopleConnect says its Suppression Center covers name searches on all PeopleConnect people-search sites. It specifically names Intelius, TruthFinder, Instant Checkmate, and US Search, while it excludes Classmates.com.

Opt out of Intelius Visit intelius.com

Intelius overview

At a glance

Quick facts

Redact's exposure rating

Moderate

LimitedModerateSubstantialExtensive

Data published: Editorial estimate
Re-listing frequency: Editorial estimate
Complaint record: Mixed
Opt-out friction: Moderate
Operator opacity: Fully disclosed
Prior data incidents: None documented

Our editorial assessment from public sources as of September 4, 2026, and our own opt-out testing as of May 21, 2026. Each dimension is scored 1 to 4, higher means more exposure, and the overall gauge is their average, unless a confirmed breach holds it higher. It is an opinion, not a finding about the company's conduct or legal compliance. Dimensions marked "Editorial estimate" are estimated from the kind of service offered rather than observed on this site. How we score

What each dimension means

Data published: how much and how sensitive the personal data they put out.
Re-listing frequency: how quickly you reappear after opting out.
Complaint record: the volume and pattern of complaints across BBB, Trustpilot, and Sitejabber. No listing, or a listing with no reviews, counts against the broker.
Opt-out friction: how hard the removal process is to complete.
Operator opacity: how hidden the operating company and its principals are.
Prior data incidents: history of breaches or leaks of the data they hold.

Category: People search · background reports
Operating entity: Intelius, LLC, listed as a PeopleConnect sister site
Founded: 2003
Founder: Naveen Jain, co-founder and CEO per the 2008 S-1
Acquired 2015: H.I.G. Capital (PE) · H.I.G. now lists the investment as realized
Headquarters: San Diego, CA
BBB rating: A
PeopleConnect brands: 5
FCRA covered?: Says it isn't a CRA

Background

Company history

Intelius was founded in January 2003 in Bellevue, Washington by Naveen Jain along with five former colleagues from InfoSpace, per its 2008 SEC registration statement. The company grew into one of the early consumer-facing people-search services and remained Bellevue-based for over a decade.

Founded: Incorporated Jan 7, 2003
Original location: Bellevue, WA
Founder: Naveen Jain
Co-founders: Marcus, Shah, Petersen, Chauhan, Arnold
2015 acquisition: H.I.G. Capital · $100M+
Current HQ: San Diego, CA

In 2015, an affiliate of private-equity firm H.I.G. Capital completed the acquisition of Intelius in a deal reportedly valued at over $100 million. PeopleConnect Holdings, which H.I.G. described as its affiliate, acquired Classmates.com. Today PeopleConnect presents Intelius as one of its brands, and Intelius, LLC files from the same San Diego suite as PeopleConnect. H.I.G. now lists its Intelius investment as realized and doesn't say when it exited. Intelius itself is registered in California as Intelius, LLC.

Intelius is BBB-accredited (since July 2021) under the legal name Intelius.com, and PeopleConnect, Inc. also appears on that BBB file. The BBB profile lists eight alternate brand names including US Search, PublicRecords.com, Peoplelookup.com, and Lookupanyone.com; US Search, PublicRecords.com and Peoplelookup.com are also domains on Intelius, LLC's own California filing.

Data Published

Data types

10 categories

Sensitive: elevated identity-theft, doxxing, or safety riskStandard public-record field

Full names, including aliases and prior names
Current and previous home addresses (street-level)Sensitive
Phone numbers (landline and mobile)
Email addresses
Approximate age and date of birthSensitive
Names of likely relatives, household members, and known associatesSensitive
Court and criminal-record summaries (when matched in public records)Sensitive
Bankruptcies, liens, and judgments
Property ownership and address-history data
Linked social-media profiles when discoverable

Data sources: US public records (voter rolls, property, court), commercial data aggregators, and indexed social profiles. Records aren't verified against the actual subject and may be stale, mismatched, or attributable to the wrong person.

Intelius explicitly disclaims FCRA scope. Per the terms of service, the service isn't a consumer reporting agency and reports may not be used for employment, tenant, credit, or insurance decisions.

Contact

Contacts & links

Intelius, LLC

Operating entity: Intelius, LLC, listed as a PeopleConnect sister site (BBB filing: Intelius.com)
Headquarters address: 375 Camino de la Reina, Suite 400 San Diego, CA 92108-3083 United States
Customer service phone: +1 (888) 245-1655
Privacy / opt-out email: privacy@intelius.com
PeopleConnect privacy email: privacy@peopleconnect.us
Website: https://www.intelius.com/
CA Data Broker registry: Intelius, LLC (dba Intelius, US Search, US Search Pro) files one registration covering 22 domains · 2024: 32,339 requests to delete (30,959 complied in whole, 1,380 denied, 1-day median), per cppa.ca.gov/data_broker_registry/
Opt-out / suppression page: intelius.com/opt-out/
BBB profile: San Diego, CA · A rating · accredited since Jul 2021 · 388 complaints / 3yr

Network

Related sites

4 sibling brands + BBB alternate names

PeopleConnect presents a set of consumer-facing brands as its own. The sibling brands have their own consumer pages and their own opt-out flows; the other sites below are alternate names on Intelius's BBB file, two of them also on Intelius, LLC's California filing.

Suppression applies across PeopleConnect's people-search sites. PeopleConnect specifically names Intelius, TruthFinder, Instant Checkmate, and US Search. Its broader wording may also cover name listings on people-search sites on the Intelius filing, such as ZabaSearch and Addresses.com. The tool excludes Classmates.com, and it doesn't cover reports from phone, address, or email searches. Check each affected site after you submit.

Owned or operated by Intelius, LLC38 entities in this network · CPPA registrant · 22 domainsExplore the full map

Reputation

Trust signals

BBB A · consumer reviews negative

Intelius shows the typical gap between BBB engagement-driven ratings and unfiltered consumer reviews. BBB carries Intelius at A (accredited since July 2021), and BBB's grade weighs how a business responds to complaints in its process. Trustpilot lands in the "Average" range at 3.5 /5, while Sitejabber leans more negative at 2.6. Billing complaints dominate both.

Trustpilotintelius.com3.5 / 5As of 2026-05View reviews ↗

Better Business BureauSan Diego, CA · accredited Jul 2021 · 388 complaints / 3yrA ratingAs of 2026-05View profile ↗

SmartCustomer (formerly Sitejabber)intelius.com · 108 reviews2.6 / 5As of 2026-05View reviews ↗

What reviewers and complainants say, from the sources above. Redact hasn't verified these complaints.

Recurring monthly subscription charges after a low-cost trial
Charges for searches that return no results or generic data
Difficulty cancelling subscriptions; refund disputes
Background-check results that turn out to be incomplete or unverified

Common complaint themes:

Litigation

Litigation history

Settlements and class actions

Intelius and PeopleConnect have a substantial enforcement and class-action history, starting with a 2010 Washington AG settlement over alleged post-transaction marketing practices, and the settled Fischer v. Instant Checkmate / Intelius / TruthFinder / USSearch right-of-publicity class action that named Intelius as one of the four PeopleConnect brands.

Washington v. Intelius, Inc.

Enforcement action

Washington State AG · Settled Aug 2010 · Consumer-protection / post-transaction marketing

Settled: Aug 2010
Settlement: $1.3 million
Theory: Alleged deceptive credit-card charges / post-transaction marketing
Plaintiff: WA Attorney General

The Washington Attorney General alleged Intelius enrolled consumers in third-party marketing programs and recurring subscriptions without clear consent during the checkout process. The $1.3 million settlement required changes to Intelius's checkout flow. It was one of the earlier post-transaction-marketing enforcement actions against a people-search broker.

Fischer v. Instant Checkmate / Intelius / TruthFinder / USSearch

Settled

Multi-state right-of-publicity class action · Settled · Defendants: Instant Checkmate, TruthFinder, Intelius, PeopleConnect, The Control Group Media

Theory: Right of Publicity (AL, CA, IL, IN, NV, OH, SD)
Class-eligible sites: InstantCheckmate / Intelius / TruthFinder / USSearch
Class period: Per state statutes
Settlement site: peopleconnectrightofpublicity.com

Plaintiffs alleged that Defendants used class members' names, ages, contact information, residence locations, lists of possible relatives, photographs, and other identifying information to advertise their paid subscriptions, without consent, in violation of seven different state right-of-publicity statutes. The settlement created a multi-state claim fund administered via the dedicated peopleconnectrightofpublicity.com site.

Official settlement site - peopleconnectrightofpublicity.com - retired; it stopped resolving by August 2026, so the claims period is closed
ClassAction.org - PeopleConnect case tracker ->

Kupiec v. PeopleConnect, Inc.

Closed Jul 2022 · outcome not confirmed

N.D. Ill. · 1:21-cv-00280 · Illinois Right of Publicity Act · Filed January 15, 2021

Defendants: PeopleConnect, Inc.; Intelius LLC

A separate Illinois Right of Publicity Act putative class action over the use of plaintiffs' names in advertising for people-search subscriptions. Intelius LLC was itself named as a defendant. The docket closed on July 29, 2022; we haven't confirmed how it ended. Four follow-on Kupiec suits filed in February 2021 (including 1:21-cv-00968) were voluntarily dismissed without prejudice that April.

The 2010 Washington AG settlement is the principal state-level consumer-protection action against the company.

FAQ

Q & A

Common questions

Is Intelius a data broker?

Yes. Intelius is a US people-search and background-report service founded in January 2003 in Bellevue, Washington by Naveen Jain and five former InfoSpace colleagues, per its 2008 SEC registration statement. It's one of the longest-running consumer-facing people-search brands and has been BBB-accredited since July 2021 under the name Intelius.com, with an A rating.

Who owns Intelius?

Intelius is operated by Intelius, LLC, a PeopleConnect brand, out of San Diego, California. Naveen Jain co-founded the company in 2003 and was its CEO, per its 2008 SEC registration statement. An affiliate of private-equity firm H.I.G. Capital completed the acquisition of Intelius in 2015, and PeopleConnect Holdings, an H.I.G. affiliate, acquired Classmates.com. H.I.G. now lists its Intelius investment as realized; who owns the group today isn't publicly documented.

What information does Intelius publish?

Intelius publishes full names and aliases, current and previous street-level addresses, landline and mobile phone numbers, email addresses, approximate age and date of birth, likely relatives and associates, court and criminal-record summaries, bankruptcies, liens and judgments, property ownership and address-history data, and linked social-media profiles when discoverable.

Can I remove myself from Intelius?

Yes. Intelius sends removal requests to PeopleConnect's Suppression Center. PeopleConnect says the tool covers name searches on all of its people-search sites, and it specifically names Intelius, TruthFinder, Instant Checkmate, and US Search. Check each site after you submit. See our Intelius removal guide for instructions.

How long does Intelius take to remove information?

Intelius doesn't publish a specific SLA on its opt-out page. Suppression is generally processed within a few business days based on the form submission, but BBB complaints describe both delays and records reappearing later. Submit the form and follow up via privacy@intelius.com if your record persists.

Is Intelius covered by FCRA?

It says it isn't a consumer reporting agency. Intelius disclaims FCRA scope in its terms of service, and its terms bar using reports for employment, tenant, credit, or insurance decisions. The FCRA disclaimer is a longstanding feature of the PeopleConnect-brand terms.

Has Intelius had a data breach?

None documented. The only incident we found in the PeopleConnect family is a backup from April 2019 that surfaced on a hacking forum in February 2023. The company's own notices, posted on TruthFinder and Instant Checkmate, name only those two brands' customers, about 20.2 million accounts by BleepingComputer's count, and neither mentions Intelius. Have I Been Pwned lists nothing for intelius.com or ussearch.com. We checked on September 4, 2026 and will revise this if an incident is confirmed.

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Last updated September 4, 2026.

Opt-out last verified May 21, 2026.

The page provides general information, not legal advice. Redact is not affiliated with or endorsed by Intelius or any other company named here. Spotted an error, or represent this company? Email support@redact.dev.