Removal guide · LexisNexis
You can't delete yourself from LexisNexis, and any guide claiming otherwise is wrong - it's a consumer reporting agency, and the law lets it hold a file. What you can do is more useful than a delete button. Get a free copy of your file, freeze it so nobody can pull it, and opt out of the marketing uses. There are four separate opt-out tracks, and most people only need two of them.
The full picture: See the LexisNexis data broker profile for the three-entity structure, what it collects, and why the risk side and the legal-research side behave so differently.
Quick facts
Consumer portal · file request, freeze, and four opt-out tracks
Free, including the freeze
About 15 minutes, SSN or driver's licence at hand
1-day median on deletions per its own 2024 filing
Consumer Center · (866) 897-8126 · P.O. Box 105108, Atlanta, GA 30348-5108
First decide
LexisNexis runs several separate processes and they do different jobs. Doing all of them is fine; knowing which matters saves time.
Consumer disclosure report - a free copy of your file. Do this first, because everything else is easier once you can see what's in there.
Security freeze - blocks release of your consumer file under the FCRA. This is the strongest control available and it costs nothing.
Prescreen opt-out - removes you from the lists creditors and insurers use for firm offers. Also applies to your SageStream file, since SageStream is now part of LexisNexis Risk Solutions Inc.
Direct-marketing opt-out - stops marketing uses that sit outside the consumer-report framework.
Personal-safety opt-out - a distinct track for people facing a threat to their personal safety. If that's your situation, use this rather than the ordinary opt-out.
Daniel's Law opt-out - for covered persons, meaning judges, prosecutors and law-enforcement staff. Also handled on the same page.
Opting out is not the same as freezing. The marketing and prescreen opt-outs don't stop an insurer or lender pulling your consumer file - only a security freeze does that. If your concern is who can see your file rather than who markets to you, the freeze is the one that matters.
The steps
Go to consumer.risk.lexisnexis.com/opt. The page offers three routes: Submit Online (the one LexisNexis recommends, and the one this guide follows), a printable opt-out form to post, and a phone line on 1-888-497-0011. Click Request Opt-Out/Opt-In to take the online route.
The Opt-Out/Opt-In Request form asks for your identity up front: first name, last name, street address, city, zip and date of birth, plus either your Social Security number or your driver's licence number and state - we used the driver's licence. The page's own instructions say the details are used only to verify identity and process the request, and warn that a request it can't connect to a file in its possession may not be fulfilled - so give the details as they'd appear on your records.
Submitting lands back on the portal with a banner: "Thank you for your request. It has been received and is under review." So the opt-out is reviewed rather than instant - though LexisNexis Risk Solutions FL Inc.'s own 2024 filing reports a one-day median on opt-out requests, so the review shouldn't take long. Keep a dated screenshot of the notice.
The rest of the toolkit
The opt-out above is the removal flow. These three run through the same portal, and they're documented from LexisNexis's own pages rather than a completed run.
Request your consumer disclosure report - the free copy of your file, from the portal's request form with the same identity details. LexisNexis says it sends a letter by US Mail explaining how to read the report online, so there's a postal delay built in, and the address it holds for you has to be current.
Place a security freeze - from the portal's Security Freeze section. This is the FCRA freeze: it blocks release of your consumer file, it's free, and it's the strongest control on this page. Expect to prove your identity, and keep the PIN or confirmation.
Dispute anything wrong in the report - a dispute corrects the record where an opt-out just limits some uses of it. The portal publishes a dispute-process document, and the Consumer Center on (866) 897-8126 handles disputes by phone and post.
The prescreen opt-out carries across to SageStream automatically, since SageStream is part of LexisNexis Risk Solutions Inc.
Confirm
The honest confirmation here is a second disclosure report a few months after your requests, because it's the only view you get of what LexisNexis actually holds. There's no public listing to re-search.
LexisNexis Risk Solutions FL Inc.'s own 2024 filing reports a one-day median on both deletion and opt-out requests, with 12,692 of 12,769 deletions granted in full. On its filed numbers, this is one of the more responsive brokers in the registry - so silence for weeks is a reason to chase rather than to assume.
Keep the freeze PIN or confirmation somewhere you'll find it. You'll need it to lift the freeze temporarily when you next apply for insurance or credit, and chasing it later is more painful than filing it now.
If it fails
The letter never arrived: the address LexisNexis holds may be stale. Call the Consumer Center on (866) 897-8126 and ask them to confirm the address on file before resubmitting.
You don't want to put an SSN in a web form: use the printable request form by post, or the phone line on (888) 497-0011.
Your request was refused as unidentifiable: LexisNexis says it may not comply if it can't connect your request to information it holds. Adding the driver's licence number and state alongside the address usually resolves it.
You wrote to the wrong LexisNexis: the legal-research business at privacy.inquiries@lexisnexis.com is a different registrant that denied 77% of its 2024 deletion requests. Re-file through the risk-side consumer portal instead.
FCRA disputes have their own escalation: if a disputed item isn't corrected, you can complain to the CFPB, which supervises consumer reporting agencies directly.
Stay off
You aren't going to get off LexisNexis, so treat this as maintenance rather than removal. The freeze is the durable part - it stays until you lift it. The opt-outs need rechecking, because prescreen and marketing opt-outs have historically carried expiry terms across this industry.
And do the rest of the file-holders while you're here. Equifax, Experian and TransUnion hold the credit files, and the joint prescreen opt-out for all four nationwide bureaus runs through OptOutPrescreen.com separately from this one.
Redact scans 120+ data broker sites from your device, finds where your details are listed, and submits the removal requests for you. If a broker relists you, it files again.
August 10, 2026 · Opt-out confirmed by a real walkthrough - submitted online at consumer.risk.lexisnexis.com/opt with the identity details (SSN or driver's licence and state required), ending in a received-and-under-review notice. Three step screenshots wired in. The file-request, freeze, and dispute tracks are documented from the portal's own pages and haven't been run.