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Broker profile

CheckPeople

  • Redact finds listings · manual opt-out

A US people-search and background-report service operated by CheckPeople, LLC, a registered California data broker in Orlando, Florida. It settled an Illinois Right of Publicity class action (Gaul et al. v. CheckPeople, LLC) for $2.6M in late 2024, carries a BBB F rating driven by complaints about subscription billing, and publishes eight data categories spanning addresses, phone numbers, relatives, and criminal and court records. Its opt-out runs through a Suppression Center that finds your record by legal name and birthdate.

CheckPeople homepage screenshot

CheckPeople overview

At a glance

Quick facts

Redact's exposure rating

Substantial
LimitedModerateSubstantialExtensive
Data published
Editorial estimate
Re-listing frequency
Editorial estimate
Complaint record
Pattern of complaints
Opt-out friction
Moderate
Operator opacity
Mostly disclosed
Prior data incidents
None documented

Our editorial assessment from public sources as of October 5, 2026, and our own opt-out testing as of October 5, 2026. Each dimension is scored 1 to 4, higher means more exposure, and the overall gauge is their average, unless a confirmed breach holds it higher. It is an opinion, not a finding about the company's conduct or legal compliance. Dimensions marked "Editorial estimate" are estimated from the kind of service offered rather than observed on this site. How we score

What each dimension means
  • Data published: how much and how sensitive the personal data they put out.
  • Re-listing frequency: how quickly you reappear after opting out.
  • Complaint record: the volume and pattern of complaints across BBB, Trustpilot, and Sitejabber. No listing, or a listing with no reviews, counts against the broker.
  • Opt-out friction: how hard the removal process is to complete.
  • Operator opacity: how hidden the operating company and its principals are.
  • Prior data incidents: history of breaches or leaks of the data they hold.
Category

People-search & background reports

Operating entity

CheckPeople, LLC (Orlando, FL)

In business since
Headquarters

Orlando, FL

BBB rating

F

FCRA covered?

Says it isn't a CRA

Background

Background

Company history

CheckPeople.com is operated by CheckPeople, LLC, a Delaware LLC registered in Florida, in business since 2012 per BBB. It's the entity on California's data broker registry.

In business since
Delaware formation

Nov 17, 2017

Florida primary

111 N Orange Ave, Orlando

Operating entity

CheckPeople, LLC (Orlando, FL)

A typical CheckPeople report includes a person's full name, current and previous addresses, age, phone numbers, email addresses, likely relatives and associates, criminal records, court records, and arrest records. The platform sells unlimited searches and downloadable reports through a paid subscription.

Most complaints are about subscription billing. BBB complainants report unexpected recurring charges of $29.16 every 30 days after free trials, which they say they didn't agree to. The BBB has issued an F rating, citing both industry concerns and CheckPeople's failure to respond to 29 separate complaints. CheckPeople isn't BBB-accredited.

Watch the billing if you try the opt-out. CheckPeople's opt-out should never require payment. If you're asked for a credit card along the way, back out. BBB complaints about recurring charges follow a consistent pattern.

Data Published

Data types

8 categories

Sensitive: elevated identity-theft, doxxing, or safety riskStandard public-record field

  • Full names, including aliases and prior names
  • Current and previous home addresses (street-level)Sensitive
  • Phone numbers (landline and mobile)
  • Approximate age and date of birthSensitive
  • Email addresses (when available from upstream aggregators)
  • Names of likely relatives, household members, and associatesSensitive
  • Criminal records, court records, and arrest recordsSensitive
  • Public-records data: property history, marriage/divorce filings, professional licenses

Data sources: US public records (voter rolls, court filings, property records) plus commercial data aggregators. Records aren't verified against the actual subject and may be stale or attributed to the wrong person.

Sealed and expunged records risk. CheckPeople's report content is scraped from a wide net of court records and may continue to display criminal data that has since been sealed or expunged under state law. If you find such records on your CheckPeople listing, document them with a timestamped screenshot before opting out so the evidence exists if escalation is needed later.

Contact

Contacts & links

CheckPeople, LLC
Operating entity

CheckPeople, LLC (Orlando, FL)

Headquarters

111 N Orange Ave, Suite 800 Orlando, FL 32801-2381 United States

Secondary address

530 Lytton Ave, Floor 2 Palo Alto, CA 94301-1541

Privacy contact

compliance@checkpeople.com · (561) 461-8439, both from its California data broker registration

Customer phone

+1 (800) 942-1366 · +1 (800) 267-2122 (customer service)

BBB notes a pattern of unresponsive customer service. The BBB says the F rating is driven in part by complaints CheckPeople didn't answer. If the on-site opt-out doesn't work, escalating via phone or email may have low success rates. Keep dated records of every attempt so your paper trail shows what you asked for and when.

Network

Related sites

Related: UnMask

UnMask is a free people-search site that said in August 2026 that its search is powered by CheckPeople.com, and its opt-out form looks like CheckPeople's Suppression Center in different colours. California's data broker registry lists them as separate companies, CheckPeople, LLC and UnMask, LLC, both in Orlando.

Related broker: UnMask

UnMask says its search is powered by CheckPeople.com, but it files with California as its own company, with its own privacy contact. An opt-out request to one isn't a request to the other. Each site runs its own Suppression Center, so do both.

Owned or operated by CheckPeople, LLC2 entities in this network · Operator · OrlandoExplore the full map

Reputation

Trust signals

Mostly negative

Independent review and trust-rating sites consistently rate CheckPeople poorly. The dominant theme across all platforms is the same one the BBB flags: reviewers report recurring charges they say they didn't authorize after the "$1 free trial" entry point.

Trustpilotconsumer review platform · 1,000+ reviews1.2 / 5 · BadAs of 2026-05View reviews ↗
Better Business BureauFlorida · not accredited · 29 unanswered complaintsF ratingAs of 2026-05View profile ↗
SmartCustomer (formerly Sitejabber)independent consumer review site2.7 / 5As of 2026-05View reviews ↗

What reviewers and complainants say, from the sources above. Redact hasn't verified these complaints.

  • "$1 trial" → unexpected $18.88 charge → $29.16 monthly recurring, which complainants say they didn't clearly agree to

  • Difficulty cancelling subscriptions; refund requests denied

  • Inaccurate, incomplete, or stale data in reports

  • Unresponsive customer service (the BBB cites failure to respond to 29 complaints)

Common complaint themes across all three sources:

Note on Trustpilot: different pages of CheckPeople's Trustpilot listing show slightly different aggregate scores (1.2, 1.3, 1.4 across recent snapshots). The score floats in the 1.2-1.4 range but the qualitative pattern is consistent. Treat the rating as "Bad / 1-2 stars" rather than a single fixed number.

Litigation

Litigation history

$2.6M settlement (2024)

CheckPeople settled an Illinois Right of Publicity Act class action in late 2024. The same theory produced ZoomInfo's $29.55 million settlement and the $4.89 million Eisenberg v. Confi-Chek settlement. CheckPeople's was the smallest of the three and covers a comparable claim pattern.

Gaul et al. v. CheckPeople, LLC

Settled

C.D. Illinois, Peoria Division · Illinois Right of Publicity Act · ~$2.6M settlement

Docket

1:21-cv-01313

Court

C.D. Illinois

Judge

Hon. James E. Shadid

Filed

2021

Theory

Illinois Right of Publicity Act

Settlement fund

$2,598,050

Per-claim payout

$200 to $400

Damages class period

Nov 1, 2020 to Mar 31, 2023

Injunction class period

Nov 1, 2020 to Jun 20, 2024

Final approval

Oct 31, 2024

Payment distribution

Dec 30, 2024

The class action alleged CheckPeople used Illinois residents' names, ages, current city/state of residence, former residence locations, lists of possible relatives, and other identifying details to advertise and promote CheckPeople subscriptions without consent, in violation of the Illinois Right of Publicity Act. The damages subclass covers Illinois residents whose profiles appeared on search results that were clicked by a user who then purchased a subscription. The injunction subclass covers all Illinois residents in CheckPeople's database during the broader injunction period.

We haven't found a Federal Trade Commission enforcement action, state Attorney General consent decree, or California Privacy Protection Agency (CPPA) Delete Act settlement against CheckPeople, LLC as of the last-updated date below. The Illinois Right of Publicity settlement is the only resolved major case we have on record for this broker.

FAQ

Q & A

Common questions
Is CheckPeople a data broker?

Yes. CheckPeople is a US people-search and background-report service publishing names, addresses, phones, emails, ages, relatives, criminal history, court and arrest records, property history, marriage and divorce filings, and professional licenses. Sells unlimited searches and downloadable reports through a paid subscription. Settled an Illinois Right of Publicity class action for $2.6 million in late 2024.

Who owns CheckPeople?

CheckPeople, LLC, a Delaware LLC registered in Florida and based in Orlando, runs the site. It's been in business since 2012 per BBB, and it's the entity on California's data broker registry. A secondary address sits in Palo Alto, California.

What information does CheckPeople publish?

The eight categories CheckPeople publishes are full names with aliases and prior names, current and previous street-level addresses, landline and mobile phone numbers, approximate age and date of birth, email addresses, names of likely relatives and associates, criminal records and court and arrest records, and public-records data including property history, marriage and divorce filings, and professional licenses.

Can I remove myself from CheckPeople?

You can opt out, through its Suppression Center at checkpeople.com/opt-out. That hides your listing from its people-search results and stops CheckPeople selling or sharing it. It isn't a deletion, and the company keeps the record. You verify an email address, save your birthdate, give your legal name, and pick your record from the ones that match. The birthdate can't be changed once it's saved, so enter it carefully. If the form finds nothing for a listing you can see on the site, write to compliance@checkpeople.com, the privacy contact on its California registration. See our CheckPeople removal guide for the screens.

How long does CheckPeople take to remove information?

CheckPeople's privacy rights page says an opt-out can take 5 to 7 days to take effect, and longer to clear from search engines. That's the company's own figure. We haven't timed one.

Is CheckPeople covered by FCRA?

Not by its own account. CheckPeople says it isn't a consumer reporting agency, and its terms bar using reports for hiring, tenancy or credit. That's its position, not a ruling. Whether the FCRA applies depends on how a report gets used. The relevant litigation has been Gaul v. CheckPeople, LLC (C.D. Illinois 1:21-cv-01313), which settled for $2.6 million under the Illinois Right of Publicity Act in October 2024 over the use of Illinois residents' identifying data to advertise paid subscriptions.

Take yourself off data broker sites

Redact scans data broker sites from your device. The free scan shows which of your details are exposed but hides which broker lists you; Premium and Ultimate show where each listing is. Redact checks CheckPeople for your listing. Removal here is a manual step. Premium and Ultimate submit removals for most other brokers Redact covers.

Last verified October 5, 2026.

Opt-out sections rewritten after walks on August 11 and October 5, 2026, which went as far as the Suppression Center's Legal Name screen. They stopped there because our walker has no CheckPeople listing to match. The registered operator and privacy contact were read from California's data broker registry on October 5. The rest of the profile was researched in May 2026.

The page provides general information, not legal advice. Redact is not affiliated with or endorsed by CheckPeople or any other company named here. Spotted an error, or represent this company? Email support@redact.dev.