The Experian, Equifax and TransUnion logos sealed inside a cracked block of ice

How to Freeze Your Credit at All Three Bureaus

Dan SaltmanDan Saltman
8 min read
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The FTC took in 6.3 million consumer reports in 2025 about fraud, identity theft, and related scams. That's fewer than the year before, but identity theft on its own went the other way and climbed 20%.

How Identity & Credit Fraud Usually Works

A hooded figure at a laptop in the dark, face hidden, hands on the keyboard

A large share of it works the same way every time. Someone who has your name, birthday, and Social Security number applies for credit as you. A lender then checks your credit file, and assuming your credit is decent they open a new account for "you". Once the scammer has credit in your name, it's basically a wrap. They will immediately go on a shopping spree and max it out. By the time you realize your credit score is destroyed and you're in collections for cards you've never heard of, the scammer has already moved on to their next victim.

A credit freeze breaks that chain at the step the thief needs most. With a freeze in place, the bureau refuses to hand your report to any lender who doesn't already have an ongoing relationship with you, so the application stalls before it gets started. Skill has nothing to do with it, because the person being refused is the lender, not the thief.

Be clear about what that covers, though. A freeze stops new credit being opened against the reports you froze. It does nothing about an account somebody already has, and nothing about an application that never pulls one of those three reports.

Best part? It's free, it lasts until you remove it, and it only takes about fifteen minutes to do all three of the bureaus.

What a Freeze Actually Does

A credit freeze, which the law calls a security freeze, is a restriction that stops a credit bureau from releasing your credit report to anyone who asks for it.

That matters because a lender won't open an account without pulling your report. If nobody can pull your report, an application made in your name has nothing to approve, the scam is dead on arrival. The Fair Credit Reporting Act even spells out what happens next: the lender "may treat the application as incomplete."

It's worth clarifying what's being frozen. You aren't freezing your credit score, your bank accounts, or your existing cards. You're only freezing access to your credit file, and only at the bureau you contacted.

What the Law Guarantees You

Freezes became free at all three bureaus nationwide in September 2018, when the Economic Growth, Regulatory Relief, and Consumer Protection Act amended the Fair Credit Reporting Act. The same amendment set deadlines the bureaus have to meet.

Turning it on

1 business day

Requested online or by phone

By mail, 3 business days

Turning it off

1 hour

Requested online or by phone

By mail, 3 business days

Two more rights are easy to miss. Within five business days of placing a freeze, the bureau has to confirm it in writing and tell you how to take it off. And you can ask for a temporary lift for a period you choose, rather than removing the freeze and having to remember to put it back.

The Big Three "Must Freeze" Bureaus

Do all three. A freeze only covers the bureau you place it at, and you don't get to pick which one a lender pulls, so a file left open at one of them is the one a thief gets routed through. Work through them one at a time and tick each off as you go, because stopping at one or two is the common failure here.

If you only have time for one today, place it and come back for the other two. A single freeze still blocks any lender who checks that bureau, which beats none. It just isn't the job finished.

0 of 3 frozen

  1. Equifax
    Online
    Free myEquifax account
    Phone
    (888) 298-0045
    Mail
    Equifax Information Services LLC, P.O. Box 105788, Atlanta, GA 30348-5788

    The freeze line verifies you with a one time code by text or with questions drawn from your own credit file, so have your history to hand if you call.

    Freeze at Equifax
  2. Experian
    Online
    Free Experian account
    Phone
    1-888-397-3742
    Mail
    Experian Security Freeze, P.O. Box 9554, Allen, TX 75013

    Experian has retired the freeze PIN. If you're holding an old one on a slip of paper, it no longer does anything. Online you sign in to the account instead, and the phone and postal routes on this card don't ask for a PIN either.

    Freeze at Experian
  3. TransUnion
    Online
    Free TransUnion Service Center account
    Phone
    1-800-916-8800
    Mail
    TransUnion, P.O. Box 160, Woodlyn, PA 19094

    TransUnion lets you schedule a temporary lift up to fifteen days ahead, which is the cleanest way to line a thaw up with a mortgage or car appointment.

    Freeze at TransUnion

Thawing It When You Need Credit

A freeze is only a burden if it surprises you. Plan the thaw and it stops being one.

  1. 1

    Ask the lender which bureau they pull

    Mortgage lenders usually pull all three. If nobody will say, thaw all three. Your own file is free to check at AnnualCreditReport.com, the site federal law requires the bureaus to run.

  2. 2

    Lift it the day before, not the morning of

    Online or by phone the legal limit is an hour, and it's usually instant. By mail it's three business days.

  3. 3

    Set an end date

    A temporary lift for a fixed window is your right by law. Use it and the freeze comes back on by itself.

Credit Fraud By The Numbers

Identity theft reports hit 1,358,236 in 2025, up 20% on the year before. The three types a freeze blocks are where most of that sits.

Identity theft reports, 2024 against 2025

  • 2024
  • 2025

Credit cards

449,099
597,766

Loans and leases

176,421
210,030

Phone and utilities

82,642
79,469
Number of reports. Source: FTC Consumer Sentinel Network, data as of 30 June 2026.

Credit cards drove it. 597,766 reports in 2025 against 449,099 the year before, a 33% jump in twelve months. Loans and leases rose 19%. Phone and utilities was the only one that fell, down 4%.

That credit card figure is the one worth sitting with, because it's mostly not people having a card skimmed. In 2024, nine in ten credit card identity theft reports were about a brand new account opened in someone's name, which is exactly what a freeze stops.

Those three aren't the whole picture, though. The FTC sorts identity theft into seven kinds, and a freeze only stands in the way of two of them.

Identity theft reports by type, 2025

Credit card

597,766

Other identity theft

443,150

Loan or lease

210,030

Bank account

114,253

Employment or tax related

81,897

Phone or utilities

79,469

Government documents or benefits

65,711
Number of reports. One report can name more than one type, so these come to more than the 1,358,236 total. Source: FTC Consumer Sentinel Network, data as of 30 June 2026.

Credit card and loan or lease are the two a freeze blocks. Add them together and you get 807,796, a little over half of everything on that chart. Credit card on its own is more than a third of it. So fifteen minutes of work covers the biggest kind of identity theft there is, and about half of all of it, and leaves the rest untouched.

Phone and utilities looks like it belongs on that list and doesn't, quite. Telecom and utility companies often screen a new connection against the NCTUE, a separate report that Equifax runs for them, and freezing the big three does nothing to it. That one takes its own freeze, on 866-349-5355.

The other half is worth looking at squarely, because the reports that cost people the most money aren't identity theft at all. They're the scams where you hand the money over yourself.

What a scam cost the person in the middle, 2025

Investment related

$10,560

Business and job offers

$2,002

Prizes and sweepstakes

$780

Imposter scams

$700

Internet services

$300

Online shopping

$117
Median amount lost, counting only the people who reported losing money. Source: FTC Consumer Sentinel Network, data as of 30 June 2026.

Imposter scams were reported 1,005,338 times in 2025, more than every other category on that chart put together, and the person in the middle lost $700. Online shopping came next at 422,256 reports and $117. Investment scams were reported 144,041 times, about a seventh as often as imposter scams, and took $10,560 from the person in the middle.

A freeze stops none of that. It's aimed at the first two charts, not this one.

Where you live moves the odds as well. The FTC ranks every state by identity theft reports per head, and the gap between the top and the bottom is more than fivefold.

Identity theft reports per 100,000 people, 2024

  • Under 150
  • 150 to 249
  • 250 to 349
  • 350 and up
Alabama: 269Alaska: 106Arizona: 287Arkansas: 209California: 356Colorado: 208Connecticut: 236Delaware: 392District of Columbia: 480Florida: 528Georgia: 517Hawaii: 138Idaho: 125Illinois: 339Indiana: 198Iowa: 123Kansas: 154Kentucky: 142Louisiana: 346Maine: 127Maryland: 324Massachusetts: 388Michigan: 237Minnesota: 127Mississippi: 268Missouri: 187Montana: 131Nebraska: 130Nevada: 466New Hampshire: 150New Jersey: 313New Mexico: 150New York: 295North Carolina: 259North Dakota: 119Ohio: 236Oklahoma: 169Oregon: 163Pennsylvania: 290Rhode Island: 264South Carolina: 291South Dakota: 94Tennessee: 212Texas: 393Utah: 157Vermont: 101Virginia: 213Washington: 169West Virginia: 113Wisconsin: 149Wyoming: 120District of Columbia: 480DC
Identity theft reports per 100,000 people. State figures are only published once a year, so 2024 is the newest there is. Source: FTC Consumer Sentinel Network Data Book 2024.

Florida leads at 528 reports per 100,000 people, with Georgia just behind at 517 and Nevada at 466. Washington DC would come third if it were ranked, at 480. At the other end South Dakota, Vermont and Alaska all sit under 110, roughly a fifth of Florida's rate.

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