Broker profile
InfoTracer
One of the oldest continuously-operated US people-search and background-check sites, running since October 1, 2003 under parent Accucom Corporation and its InfoPay brand umbrella, filed out of Boston. Accucom fronts a cluster of consumer data products including IDStrong, propertychecker.com, CriminalPages, PhoneRegistry, Sentinex, EntityCheck, and the CourtCaseFinder brand documented in this directory. Levon Gasparian is CEO and owner, Jessica Gupta is COO, with roughly 30 employees per the BBB. The on-site opt-out works again as of August 2026 after months broken, and the site publishes criminal and court records, phone numbers, property data, and likely relatives.
InfoTracer overview
At a glance
- Data published
- Substantial
- Re-listing frequency
- Recurring
- Complaint record
- Mixed
- Opt-out friction
- Moderate
- Operator opacity
- Mostly disclosed
- Prior data incidents
- None documented
Each broker is scored 1 to 4 across the six dimensions above; higher means more exposure, and the overall gauge is their average.
What each dimension means
- Data published: how much and how sensitive the personal data they put out.
- Re-listing frequency: how quickly you reappear after opting out.
- Complaint record: volume and pattern of complaints across BBB, Trustpilot, and Sitejabber; no findable review presence counts against the broker.
- Opt-out friction: how hard the removal process is to complete.
- Operator opacity: how hidden the operating company and its principals are.
- Prior data incidents: history of breaches or leaks of the data they hold.
- Category
People search · background check
- Operating entity
InfoTracer.com
- CEO / Owner
Levon Gasparian
- COO
Jessica Gupta
- Business start
Oct 1, 2003
- Employees (per BBB)
~30
- BBB filings
Boston MA + Austin TX + Tallahassee FL
- Customer support
(800) 791-1427 · support@infotracer.com
- FCRA covered?
No
Background
Background
InfoTracer.com is a paid US people-search and background- check site that's been operating since October 1, 2003 - one of the oldest continuously-operated brokers in this directory. The operating entity is technically InfoTracer.com under parent company Accucom Corporation, which also operates a substantial cluster of related consumer-facing brands under the "InfoPay" umbrella. The BBB filing lists ~30 employees, with Levon Gasparian as CEO/Owner and Jessica Gupta as COO.
- Operating entity
InfoTracer.com
- Parent
Accucom Corporation
- Business start
Oct 1, 2003
- Incorporated
Oct 26, 2007
- CEO / Owner
Levon Gasparian
- COO
Jessica Gupta
The headline finding is the Accucom / InfoPay network. Per the BBB alternate-names listing and corporate disclosures, Accucom Corporation operates at least the following consumer-facing brands under the InfoPay holding-company structure:
- InfoTracer.com - this site (paid people-search and background-check)
- CourtCaseFinder - already documented in this directory as "Infopay-owned"
- IDStrong - paid identity-theft monitoring (notably, IDStrong publishes opt-out guides for OTHER brokers in the data-broker ecosystem - including InfoTracer itself - making them a removal-service player as well as a data-broker operator)
- propertychecker.com - property-records search
- CriminalPages - criminal-records search
- PhoneRegistry.com - phone-records search
- Sentinex - business-records / due-diligence product
- EntityCheck - business-entity-search product
- InfoPay, Inc. - the corporate parent brand
That's a meaningfully large network. Most of the brands serve adjacent slices of the public-records search market; IDStrong is the most consumer-prominent sibling. The CourtCaseFinder cross-link is the most relevant to this directory - both brokers are operated by the same Accucom parent.
InfoTracer maintains three state-specific BBB filings - primary in Boston MA, secondary in Austin TX as "InfoTracer Texas Public Records", and tertiary in Tallahassee FL as "InfoTracer Florida Public Records". State-specific BBB filings are unusual in this directory and suggest a deliberate compliance posture across multiple jurisdictions (most brokers we've profiled file in one US city only, often a private- mailbox PMB at that). The triple-filing pattern is more consistent with a real operational footprint than the PMB-only filings we see at the Burgess-network sites.
IDStrong publishes opt-out guides for InfoTracer itself. A notable feature of the Accucom network is IDStrong (the identity-monitoring sister product) hosts a public InfoTracer removal guide on its own site - which means the same corporate parent is both publishing the data and pointing consumers at the removal flow. This is consistent with how Accucom positions IDStrong as a consumer privacy / monitoring product, but the arrangement creates an obvious conflict-of-interest posture - similar to (though less aggressive than) the OneRep + ClustrMaps affiliate-kickback arrangement we documented for ClustrMaps.
Older than most brokers in this directory. InfoTracer's October 2003 business-start date makes it one of the longest-running entities we've profiled (predates the entire 2017-vintage Mississippi Tornado Alley LLC cluster by ~14 years). The 22-year operating history shows up in the data depth - InfoTracer's historical-address coverage tends to go back significantly further than the newer brokers.
Data Published
Data types
Sensitive: elevated identity-theft, doxxing, or safety riskStandard public-record field
- Full names, including aliases, maiden names, and nicknames
- Current and previous home addresses (often back 20+ years given the 2003 vintage)Sensitive
- Phone numbers - landline and mobile, with carrier identification on reverse-phone lookups
- Email addresses
- Approximate age and date of birthSensitive
- Names of likely relatives, household members, and known associatesSensitive
- Property and address-history records (cross-linked to propertychecker.com)
- Criminal records and arrest summaries (cross-linked to CriminalPages)Sensitive
- Court records (cross-linked to CourtCaseFinder)Sensitive
- Business-entity records (cross-linked to EntityCheck / Sentinex)
- Reverse IP-address lookups (per InfoTracer's reverse-IP product page)
Data sources: US public records (voter rolls, property assessor data, court filings, DMV records), commercial data aggregators, and indexed online sources. The 22-year operating history means the historical-record coverage tends to be deeper than most brokers in this directory. InfoTracer is a paid product (preview-then-paywall), so the data isn't surfaced for free the way the people-search brokers expose it - but the underlying database is large and detailed for paying subscribers.
Reverse-IP lookup as an unusual product line. InfoTracer offers a "Reverse IP Lookup" product that searches for "IP address owner" information - a surveillance-adjacent capability most consumer-facing brokers don't offer. The marketing positions this for fraud-investigation use cases; the privacy concern is that IP-to-identity resolution is being sold to anyone who pays for the subscription.
Contact
Contacts & links
- Operating entity
InfoTracer.com (Accucom Corporation)
- Customer-care phone
- Customer-care email
- Website
- Opt-out / removal page
- About page
- BBB profile (primary, Boston MA)
- BBB profile (Texas)
- BBB profile (Florida)
Network
Sister brands
Accucom Corporation operates a substantial cluster of consumer-facing brands under the InfoPay holding-company structure. InfoTracer is one of at least nine related products, with sibling brands spanning people search, property records, criminal records, identity monitoring, and business-entity due diligence.
Other Accucom / InfoPay properties (not separately profiled):
- InfoPay, Inc. - the corporate parent brand under which the cluster files
Related broker network: InfoPay / Accucom network
InfoTracer is one of several brands operated by Infopay, Inc. (Boston, MA) under parent Accucom Corporation. The shared 10.5B-record database powers eight consumer brands; each opt-out is per-brand. Opting out of InfoTracer does not automatically remove you from the sister brands listed below; each requires its own opt-out request.
How this compares to other broker networks in this directory: the Accucom / InfoPay cluster (~9 brands under one corporate parent with formally disclosed alternate-name status on the BBB filing) is the most cleanly-documented broker-network structure we've profiled. Contrast with the Mississippi Tornado Alley LLC sibling cluster (formal LLC ties, three confirmed brands, undisclosed publicly) and the Julian Burgess multi-broker pattern (six broker BBB filings sharing a named principal, undisclosed corporate ties). Accucom is more transparent about its corporate structure on paper, even though the consumer-facing brands aren't cross-linked on each other's sites.
Reputation
Trust signals
InfoTracer has a deeper third-party review footprint than most brokers in this directory - 4,345 Trustpilot reviews and 30,085 Sitejabber reviews - consistent with the 22-year operating history. The headline number is the ~1.2-point gap between Trustpilot (4.3 / 5) and Sitejabber (3.1 / 5), a split worth reading carefully. Trustpilot scores at paid broker subscriptions are commonly inflated by in-product review-solicitation flows, while Sitejabber's larger volume and lower score tend to skew closer to organic consumer sentiment.
Subscription billing disputes (auto-renewal, unexpected charges, difficulty cancelling)
Personal information published / made searchable without consent
Inaccurate or stale records linking the wrong people to addresses
Records reappearing weeks or months after a successful opt-out
Difficulty distinguishing InfoTracer from the IDStrong sibling product when seeking removal help
Reading the Trustpilot / Sitejabber gap. A 4.3 / 5 average on Trustpilot from a paid broker subscription generally means the review pump is on - InfoTracer (like most paid subscription products) almost certainly prompts satisfied transactions to leave Trustpilot reviews. The Sitejabber 3.1 / 5 across 30,085 reviews is the more useful read on organic sentiment; the volume gap (30K vs 4.3K) is itself a signal of the review-source divergence. BBB carries an A rating but with 189 complaints filed in the same window - BBB rates responsiveness, not customer satisfaction, so the A means InfoTracer responds to complaints, not that the underlying complaint volume is low.
Common complaint themes (BBB + Sitejabber + Trustpilot lower-star reviews):
Litigation
Litigation history
We have not located a Federal Trade Commission enforcement action, state Attorney General consent decree, California Privacy Protection Agency Delete Act settlement, or named class action specifically captioned against InfoTracer.com, Accucom Corporation, Levon Gasparian, or Jessica Gupta as of the last-updated date below.
FAQ
Q & A
Is InfoTracer a data broker?
Yes. InfoTracer is a paid US people-search and background-check broker operating under Accucom Corporation, part of the InfoPay-branded holding-company network. It has been continuously operating since October 1, 2003, making it one of the longer-running brokers in the category, and it sells access to consumer profiles through a preview-then-paywall subscription model.
Who owns InfoTracer?
InfoTracer is operated by InfoTracer.com under parent Accucom Corporation, which markets itself under the InfoPay holding-company brand. Levon Gasparian is named CEO and Owner on the BBB filing, and Jessica Gupta is Chief Operating Officer. Accucom also operates sibling brands including IDStrong, CourtCaseFinder, propertychecker.com, CriminalPages, PhoneRegistry, Sentinex, and EntityCheck.
What information does InfoTracer publish?
InfoTracer publishes full names with aliases, current and previous home addresses (often back 20+ years given the 2003 vintage), landline and mobile phone numbers with carrier identification, email addresses, approximate age and date of birth, likely relatives and associates, property records, criminal records, court records, business-entity records, and reverse IP-address lookups.
Can I remove myself from InfoTracer?
Yes. InfoTracer's opt-out at infotracer.com/optout works - it was broken for a stretch in mid-2026, but a real walkthrough on August 11, 2026 ran it end to end: search your name and state, tick Select Record on your row, click the red Remove Data button, and optionally add an email for written confirmation. The confirmation screen promises processing within 24-48 hours. See our InfoTracer removal guide for the step-by-step with screenshots.
How long does InfoTracer take to remove information?
The confirmation screen at the end of the opt-out flow promises processing within 24-48 hours, and an email confirmation once the removal completes if you provided an address. BBB complaints describe records reappearing weeks or months after a successful opt-out, so recheck periodically rather than treating one removal as permanent.
Is InfoTracer covered by FCRA?
No. InfoTracer is a public-records and people-search product, not a Consumer Reporting Agency under the Fair Credit Reporting Act. Its data is not FCRA-compliant and the terms prohibit use for employment, tenant, credit, or insurance decisions. Buyers seeking screening reports for those purposes must use a properly regulated CRA instead.
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August 11, 2026 · Opt-out confirmed working by a real end-to-end walkthrough, ending the broken-form status held since May. Profile otherwise written May 22, 2026.