Broker profile

InfoTracer

One of the oldest continuously-operated US people-search and background-check sites, running since October 1, 2003 under parent Accucom Corporation and its InfoPay brand umbrella, filed out of Boston. Accucom fronts a cluster of consumer data products including IDStrong, propertychecker.com, CriminalPages, PhoneRegistry, Sentinex, EntityCheck, and the CourtCaseFinder brand documented in this directory. Levon Gasparian is CEO and owner, Jessica Gupta is COO, with roughly 30 employees per the BBB. The on-site opt-out works again as of August 2026 after months broken, and the site publishes criminal and court records, phone numbers, property data, and likely relatives.

Manual removal guide Visit infotracer.com

InfoTracer overview

At a glance

Quick facts

Privacy Risk

LimitedModerateSubstantialExtensive

Data published: Substantial
Re-listing frequency: Recurring
Complaint record: Mixed
Opt-out friction: Moderate
Operator opacity: Mostly disclosed
Prior data incidents: None documented

Each broker is scored 1 to 4 across the six dimensions above; higher means more exposure, and the overall gauge is their average.

What each dimension means

Data published: how much and how sensitive the personal data they put out.
Re-listing frequency: how quickly you reappear after opting out.
Complaint record: the volume and pattern of complaints across BBB, Trustpilot, and Sitejabber. No listing, or a listing with no reviews, counts against the broker.
Opt-out friction: how hard the removal process is to complete.
Operator opacity: how hidden the operating company and its principals are.
Prior data incidents: history of breaches or leaks of the data they hold.

Category: People search · background check
Operating entity: InfoTracer.com
CEO / Owner: Levon Gasparian
COO: Jessica Gupta
Business start: Oct 1, 2003
Employees (per BBB): ~30
BBB filings: Boston MA + Austin TX + Tallahassee FL
Customer support: (800) 791-1427 · support@infotracer.com
FCRA covered?: No

Background

Company history

InfoTracer.com is a paid US people-search and background- check site that's been operating since October 1, 2003 - one of the oldest continuously-operated brokers in this directory. The operating entity is technically InfoTracer.com under parent company Accucom Corporation, which also operates a substantial cluster of related consumer-facing brands under the "InfoPay" umbrella. The BBB filing lists ~30 employees, with Levon Gasparian as CEO/Owner and Jessica Gupta as COO.

Operating entity: InfoTracer.com
Parent: Accucom Corporation
Business start: Oct 1, 2003
Incorporated: Oct 26, 2007
CEO / Owner: Levon Gasparian
COO: Jessica Gupta

The headline finding is the Accucom / InfoPay network. Per the BBB alternate-names listing and corporate disclosures, Accucom Corporation operates at least the following consumer-facing brands under the InfoPay holding-company structure:

InfoTracer.com - this site (paid people-search and background-check)
CourtCaseFinder - already documented in this directory as "Infopay-owned"
IDStrong - paid identity-theft monitoring (notably, IDStrong publishes opt-out guides for OTHER brokers in the data-broker ecosystem - including InfoTracer itself - making them a removal-service player as well as a data-broker operator)
propertychecker.com - property-records search
CriminalPages - criminal-records search
PhoneRegistry.com - phone-records search
Sentinex - breach and dark web monitoring for businesses
EntityCheck - business-entity-search product
InfoPay, Inc. - the corporate parent brand

That's a meaningfully large network. Most of the brands serve adjacent slices of the public-records search market; IDStrong is the most consumer-prominent sibling. The CourtCaseFinder cross-link is the most relevant to this directory - both brokers are operated by the same Accucom parent.

InfoTracer maintains three state-specific BBB filings - primary in Boston MA, secondary in Austin TX as "InfoTracer Texas Public Records", and tertiary in Tallahassee FL as "InfoTracer Florida Public Records". State-specific BBB filings are unusual in this directory and suggest a deliberate compliance posture across multiple jurisdictions (most brokers we've profiled file in one US city only, often a private- mailbox PMB at that). The triple-filing pattern is more consistent with a real operational footprint than the PMB-only filings we see at the Burgess-network sites.

IDStrong publishes opt-out guides for InfoTracer itself. A notable feature of the Accucom network is IDStrong (the identity-monitoring sister product) hosts a public InfoTracer removal guide on its own site - which means the same corporate parent is both publishing the data and pointing consumers at the removal flow. This is consistent with how Accucom positions IDStrong as a consumer privacy / monitoring product, but the arrangement creates an obvious conflict-of-interest posture - similar to (though less aggressive than) the OneRep + ClustrMaps affiliate-kickback arrangement we documented for ClustrMaps.

Older than most brokers in this directory. InfoTracer's October 2003 business-start date makes it one of the longest-running entities we've profiled (predates the entire 2017-vintage Mississippi Tornado Alley LLC cluster by ~14 years). The 22-year operating history shows up in the data depth - InfoTracer's historical-address coverage tends to go back significantly further than the newer brokers.

Data Published

Data types

10+ categories (paid)

Sensitive: elevated identity-theft, doxxing, or safety riskStandard public-record field

Full names, including aliases, maiden names, and nicknames
Current and previous home addresses (often back 20+ years given the 2003 vintage)Sensitive
Phone numbers - landline and mobile, with carrier identification on reverse-phone lookups
Email addresses
Approximate age and date of birthSensitive
Names of likely relatives, household members, and known associatesSensitive
Property and address-history records (cross-linked to propertychecker.com)
Criminal records and arrest summaries (cross-linked to CriminalPages)Sensitive
Court records (cross-linked to CourtCaseFinder)Sensitive
Business-entity records (cross-linked to EntityCheck / Sentinex)
Reverse IP-address lookups (per InfoTracer's reverse-IP product page)

Data sources: US public records (voter rolls, property assessor data, court filings, DMV records), commercial data aggregators, and indexed online sources. The 22-year operating history means the historical-record coverage tends to be deeper than most brokers in this directory. InfoTracer is a paid product (preview-then-paywall), so the data isn't surfaced for free the way the people-search brokers expose it - but the underlying database is large and detailed for paying subscribers.

Reverse-IP lookup as an unusual product line. InfoTracer offers a "Reverse IP Lookup" product that searches for "IP address owner" information - a surveillance-adjacent capability most consumer-facing brokers don't offer. The marketing positions this for fraud-investigation use cases; the privacy concern is that IP-to-identity resolution is being sold to anyone who pays for the subscription.

Contact

Contacts & links

InfoTracer.com / Accucom Corporation

Operating entity: InfoTracer.com (Accucom Corporation)
Customer-care phone: +1 (800) 791-1427
Customer-care email: support@infotracer.com
Website: https://infotracer.com/
Opt-out / removal page: infotracer.com/optout
About page: infotracer.com/about-us
BBB profile (primary, Boston MA): Boston, MA · InfoPay's file, now listed under GoodCar
BBB profile (Texas): Austin, TX · "InfoTracer Texas Public Records"
BBB profile (Florida): Tallahassee, FL · "InfoTracer Florida Public Records"

Network

Sister brands

9+ sibling brands

Accucom Corporation operates a substantial cluster of consumer-facing brands under the InfoPay holding-company structure. InfoTracer is one of at least nine related products, with sibling brands spanning people search, property records, criminal records, identity monitoring, and business-entity due diligence.

Other Accucom / InfoPay properties (not separately profiled):

InfoPay, Inc. - the corporate parent brand under which the cluster files

Related broker network: InfoPay / Accucom network

InfoTracer is one of several brands operated by Infopay, Inc. (Boston, MA) under parent Accucom Corporation. The shared 10.5B-record database powers eight consumer brands; each opt-out is per-brand. Opting out of InfoTracer does not automatically remove you from the sister brands listed below; each requires its own opt-out request.

How this compares to other broker networks in this directory: the Accucom / InfoPay cluster (~9 brands under one corporate parent with formally disclosed alternate-name status on the BBB filing) is the most cleanly-documented broker-network structure we've profiled. Contrast with the Mississippi Tornado Alley LLC sibling cluster (formal LLC ties, three confirmed brands, undisclosed publicly) and the Julian Burgess multi-broker pattern (six broker BBB filings sharing a named principal, undisclosed corporate ties). Accucom is more transparent about its corporate structure on paper, even though the consumer-facing brands aren't cross-linked on each other's sites.

Owned or operated by Accucom / Infopay68 entities in this network · Levon Gasparian · BostonExplore the full map

Reputation

Trust signals

Trustpilot 4.3 · BBB A · Sitejabber 3.1

InfoTracer has a deeper third-party review footprint than most brokers in this directory - 4,345 Trustpilot reviews and 30,085 Sitejabber reviews - consistent with the 22-year operating history. The headline number is the ~1.2-point gap between Trustpilot (4.3 / 5) and Sitejabber (3.1 / 5), a split worth reading carefully. Trustpilot scores at paid broker subscriptions are commonly inflated by in-product review-solicitation flows, while Sitejabber's larger volume and lower score tend to skew closer to organic consumer sentiment.

Trustpilotinfotracer.com · 4,345 reviews · TrustScore 4.54.3 / 5As of 2026-05View reviews ↗

Better Business BureauInfoPay's Boston file, now listed under the GoodCar name with Infotracer.com among its alternate names · 206 complaintsA ratingAs of 2026-09View profile ↗

SmartCustomer (formerly Sitejabber)infotracer.com · 30,085 reviews3.1 / 5As of 2026-05View reviews ↗

Subscription billing disputes (auto-renewal, unexpected charges, difficulty cancelling)
Personal information published / made searchable without consent
Inaccurate or stale records linking the wrong people to addresses
Records reappearing weeks or months after a successful opt-out
Difficulty distinguishing InfoTracer from the IDStrong sibling product when seeking removal help

Reading the Trustpilot / Sitejabber gap. A 4.3 / 5 average on Trustpilot from a paid broker subscription generally means the review pump is on - InfoTracer (like most paid subscription products) almost certainly prompts satisfied transactions to leave Trustpilot reviews. The Sitejabber 3.1 / 5 across 30,085 reviews is the more useful read on organic sentiment; the volume gap (30K vs 4.3K) is itself a signal of the review-source divergence. BBB carries an A rating but with 206 complaints filed in the same window - BBB rates responsiveness, not customer satisfaction, so the A means InfoTracer responds to complaints, not that the underlying complaint volume is low.

Common complaint themes (BBB + Sitejabber + Trustpilot lower-star reviews):

Litigation

Litigation history

Three dismissed class actions

No FTC, state attorney-general or California privacy agency action has turned up. Three putative class actions have gone after the free search previews that sell InfoTracer's reports, for using people's names without consent. Two in Illinois federal court named Accucom Corporation, which trades as InfoTracer, under the Illinois Right of Publicity Act. One in California named InfoPay, Inc., whose California filing lists infotracer.com. All three ended without any court deciding whether the previews broke the law. The rest of InfoPay's litigation is on the Court Case Finder profile.

Azuz v. Accucom Corp.

Dismissed

N.D. Ill. 1:21-cv-01182 · Illinois Right of Publicity Act · Filed 2021

Claim: Free search previews used a person's name to sell subscriptions
Outcome: Dismissed October 2, 2025 for lack of standing

The named plaintiff said InfoTracer's free previews used her name and identifying details to advertise its paid background reports. Discovery showed the site had only ever returned her name to searches run by her own lawyers or by the company's investigators, and she testified she had never searched the site herself. The court held she had suffered no injury, dismissed the case, and wouldn't let other class members step in as plaintiffs.

The dismissal order (PDF) ->

Dobija v. Accucom Corp., d/b/a Infotracer

Dismissed

N.D. Ill. 1:25-cv-14118 · Illinois Right of Publicity Act · Filed November 18, 2025

Plaintiffs: Two members of the class Azuz had proposed
Outcome: Dismissed with prejudice August 18, 2026 as time-barred

Two people from the class Azuz had proposed brought the same claim six weeks after that case ended. The court held that a suit filed by a plaintiff without standing didn't pause the one-year limitations period for anyone else, so their claims had run out, and it dismissed the case with prejudice.

Hernandez v. InfoPay, Inc.

Voluntarily dismissed Jun 26, 2024

N.D. Cal. 5:24-cv-03541 · California right of publicity · Filed June 12, 2024

Claims: Cal. Civ. Code § 3344, misappropriation of name or likeness, unfair competition
Proposed class: California adults who aren't subscribers and turned up in a teaser profile

A California resident said InfoTracer's teaser profiles, the free previews shown before a paid report, used her name and personal details to advertise subscriptions without her consent. The complaint names InfoPay as the site's owner and operator. She withdrew it without prejudice two weeks later, before InfoPay had answered, so none of it was tested.

FAQ

Q & A

Common questions

Is InfoTracer a data broker?

Yes. InfoTracer is a paid US people-search and background-check broker operating under Accucom Corporation, part of the InfoPay-branded holding-company network. It has been continuously operating since October 1, 2003, making it one of the longer-running brokers in the category, and it sells access to consumer profiles through a preview-then-paywall subscription model.

Who owns InfoTracer?

InfoTracer is operated by InfoTracer.com under parent Accucom Corporation, which markets itself under the InfoPay holding-company brand. Levon Gasparian is named CEO and Owner on the BBB filing, and Jessica Gupta is Chief Operating Officer. Accucom also operates sibling brands including IDStrong, CourtCaseFinder, propertychecker.com, CriminalPages, PhoneRegistry, Sentinex, and EntityCheck.

What information does InfoTracer publish?

InfoTracer publishes full names with aliases, current and previous home addresses (often back 20+ years given the 2003 vintage), landline and mobile phone numbers with carrier identification, email addresses, approximate age and date of birth, likely relatives and associates, property records, criminal records, court records, business-entity records, and reverse IP-address lookups.

Can I remove myself from InfoTracer?

Yes. InfoTracer's opt-out at infotracer.com/optout works - it was broken for a stretch in mid-2026, but a real walkthrough on August 11, 2026 ran it end to end: search your name and state, tick Select Record on your row, click the red Remove Data button, and optionally add an email for written confirmation. The confirmation screen promises processing within 24-48 hours. See our InfoTracer removal guide for the step-by-step with screenshots.

How long does InfoTracer take to remove information?

The confirmation screen at the end of the opt-out flow promises processing within 24-48 hours, and an email confirmation once the removal completes if you provided an address. BBB complaints describe records reappearing weeks or months after a successful opt-out, so recheck periodically rather than treating one removal as permanent.

Is InfoTracer covered by FCRA?

No. InfoTracer is a public-records and people-search product, not a Consumer Reporting Agency under the Fair Credit Reporting Act. Its data is not FCRA-compliant and the terms prohibit use for employment, tenant, credit, or insurance decisions. Buyers seeking screening reports for those purposes must use a properly regulated CRA instead.

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Last updated:

September 10, 2026 · The two Illinois class actions against Accucom Corporation were added from the court's own dismissal order, and a California one against InfoPay over the same previews from its complaint and docket. The BBB entry now points at the file its old link redirects to. August 11, 2026 · Opt-out confirmed working by a real end-to-end walkthrough, ending the broken-form status held since May. Profile otherwise written May 22, 2026.