Removal guide · GoodCar

How to remove your info from GoodCar

GoodCar has the simplest opt-out in the InfoPay family - one screen: three fields, a reCAPTCHA and a submit button, with no account, no search step and no email round-trip to complete. The trade-off is that the form gives you a free-text Request box rather than structured fields, so what you write in it does the work.

GoodCar homepage screenshot

The full picture: See the GoodCar data broker profile for what it publishes, who operates it, and how it sits in InfoPay's thirteen-domain family.

Quick facts

At a glance

Method

Single-page opt-out form · three fields + reCAPTCHA

Opt-out entry
Time needed

About 3 minutes, with the VIN or plate at hand

Cost

Free

Turnaround

6-day median across InfoPay's estate, per its own filing

The steps

Submit the removal

01

Fill in the Request Form and submit

Go to goodcar.com/optout, also reachable from the Do Not Sell / Share My Personal Information link in the footer, and fill in the Request Form:

  • Email - use an inbox you actually check; their reply lands there.
  • Full Name
  • Request - this free-text box is the field that matters, because nothing else identifies your vehicle. State plainly that you're requesting removal of your personal information and suppression of ownership details, and include the VIN or licence plate of the vehicle whose report you want suppressed. A request that names no vehicle gives them nothing to match.

Tick the I'm not a robot reCAPTCHA and press SUBMIT. The page then shows a message saying they will reach out to your email within 24 hours. Keep a dated record of what you asked for - InfoPay denied roughly a quarter of deletion requests across its estate in 2024, so evidence of the wording and the date is worth having.

GoodCar's Personal Information Opt-Out Requests page with a green Request Form panel containing Email, Full Name and Request fields, an I'm-not-a-robot reCAPTCHA checkbox, and a blue SUBMIT button
The whole flow is this one form - the Request box is where you identify the vehicle.

There's a separate path for judges and law enforcement. Every opt-out page in this family carries a Covered Person Removal Request section citing the Daniel Anderl Judicial Security and Privacy Act, for current, former and retired judges, prosecutors and law-enforcement staff plus immediate family in the same household. If that's you, use that path rather than the ordinary form - it's a different legal basis and a stronger one.

Confirm

Confirm it worked

After submitting, the on-screen message says GoodCar will reach out to your email within 24 hours, so the first thing to watch is that inbox. Beyond that, confirming is awkward here, because there's no public listing under your name to re-check - the practical test is to run a lookup on your own VIN or plate and see what the free preview returns.

InfoPay's filing reports a six-day median on deletions across its domains. If nothing has changed after thirty days, escalate to compliance@infopay.com, the contact InfoPay filed with California.

If it fails

Troubleshooting

  • No email within the 24 hours the confirmation promises: give it a little longer, then email support@goodcar.com or call (800) 764-0104, quoting the date and the wording of your request.

  • You need it escalated: compliance@infopay.com and (800) 309-9351 are the contacts on InfoPay's California registration, which is a stronger channel than brand support.

  • You're a judge, prosecutor or law-enforcement officer: use the Covered Person Removal Request section on the same page, which cites the Daniel Anderl Judicial Security and Privacy Act.

  • Your concern is the data source, not GoodCar: title and ownership data originates with state motor-vehicle agencies and NMVTIS. A GoodCar opt-out suppresses GoodCar's copy and cannot reach the underlying state record.

Stay off

Keep your record off

InfoPay rebuilds from public-records feeds, so a suppressed listing can come back when fresh data lands. Recheck quarterly.

And remember the removal is per-brand. InfoPay files thirteen domains on one registration and publishes nothing to say a suppression on one reaches the others, so check whichever siblings list you - InfoTracer is the largest, and CourtRecords.us, StateRecords, RecordsFinder and CourtCaseFinder each run their own. Redact's data-broker scan runs that loop for you and refiles when a record reappears.

Take yourself off data broker sites

Redact scans 120+ data broker sites from your device, finds where your details are listed, and submits the removal requests for you. If a broker relists you, it files again.

Last updated:

August 10, 2026 · Confirmed by a real walkthrough - the flow is a single screen: three fields and a reCAPTCHA, then an on-screen message saying GoodCar will reach out to your email within 24 hours.