Removal guide · CoreLogic

How to remove yourself from CoreLogic

CoreLogic (now branded as Cotality) routes consumer privacy requests through the Online Privacy Portal linked from its California Collection Notice, with a phone line at 1-866-221-9291 for California residents. The notice reserves datasubjectrequests@cotality.com for Shine the Light requests and general privacy questions, so it is not an opt-out route. The same portal takes the opt-out of sale and sharing and the stronger delete request, so pick the right one when you get there. If your actual concern is a mortgage credit report generated by CoreLogic Credco, that's a separate FCRA dispute path - section 04 covers it.

Before you remove your data: See the CoreLogic data broker profile for ownership, litigation history (Fernandez $58.5M OFAC settlement, Steinberg deceased-notation), and the full data-product breakdown.

Quick facts

Removal Overview

Opt-out + DSR + FCRA paths

Opt-out method: Online Privacy Portal · 1-866-221-9291 (CA)
Active time: ~5 minutes
Processing time: 15 business days for the opt-out · up to 45 days for delete, access and correction
Identity verification: Name + matching email or phone
Account required: No
Delete / access / correction: Same portal · 1-866-221-9291 (CA)
Credco FCRA disputes: (800) 637-2422

Opt-out vs delete - know which one you want. The opt-out in section 03 stops CoreLogic from selling or sharing your data for targeted advertising. It does not purge stored records. If you want your data actually deleted, file a delete request through the same portal, covered in section 04. Both can be exercised in parallel.

If your concern is a mortgage credit report: That's CoreLogic Credco, an FCRA-regulated specialty CRA, and disputes go through Credco Consumer Services at (800) 637-2422 or by mail to Credco Consumer Services Department, P.O. Box 509124, San Diego, CA 92150, not through the cotality.com opt-out. Section 04 has the details.

Prereqs

What you'll need before you start

3 things

Your full legal name. Every route requires it for matching against stored records. If CoreLogic has you under a previous name (maiden name, pre-marriage name), include both.
An email inbox you actually check. The Online Privacy Portal asks for an address and Cotality may send a verification request there before processing. Using your real address (rather than a masked one) increases the chance of a clean match against stored records.
Five quiet minutes. The portal and the phone line both run a brief identity check, and the notice says Cotality verifies you against data points it already holds.

The opt-out

Opt out of sale and sharing

Portal or phone

Opt out of selling/sharing your personal data on CoreLogic

Open Cotality's California Collection Notice and find the "Right to opt out of sale or sharing of Personal Information" heading. The notice gives two routes, and they're equivalent, so pick one.

Online Privacy Portal - the link in that paragraph opens the request form. Choose the opt-out of sale or sharing.
Phone - 1-866-221-9291, which the notice offers to California residents.

The notice also says Cotality honours the Global Privacy Control browser signal, and the cookie banner on cotality.com carries its own Do Not Share or Sell My Information button for the cookie layer.

These opt-out routes are the same whether Cotality holds your information as a consumer or through your work. For requests to know, delete or correct work-related information, section 04 covers the B2B form the notice names.

The older Notice at Collection and U.S. State Supplemental Privacy Notice, which listed a 1-800-634-4149 line and a General Website Visitor Form, was taken down in 2026 and now returns a 404. The California notice, last updated August 19, 2026, is the page that carries the routes above.

Other privacy rights

Delete, access, correction + Credco FCRA disputes

Two additional paths

The portal or phone opt-out in section 03 stops sale and sharing but doesn't purge anything. For the rights beyond opt-out, there are two additional channels.

Delete / access / correction (General DSR)

Cotality routes most rights requests through its Online Privacy Portal, linked from the California Collection Notice (last updated August 19, 2026). Use it for the following.

Right to Delete - ask Cotality to delete the personal information it holds about you (California, Virginia, Colorado, Connecticut, Utah, and a growing list of states). The notice leaves out information from government records and other public sources, data covered by the FCRA or GLBA, and data Cotality handles for its business customers, so county property records and Credco credit files aren't touched by it
Right to Know / Access - receive a copy of the personal information Cotality holds about you
Right to Correct - fix inaccuracies in the data Cotality maintains (separate from Credco FCRA disputes)

The notice says Cotality doesn't process sensitive personal information, so there's no separate request to limit its use. The phone fallback for all of these is 1-866-221-9291, the number the notice gives for California residents. The B2B Visitor Form and HR Visitor Form the older notice offered are gone. If Cotality holds your information in a professional (B2B) capacity, the notice sends requests to know, delete or correct it through its B2B client form instead of the portal, and employees and job applicants use the employee and applicant form.

Credco FCRA disputes (mortgage credit reports)

If a CoreLogic Credco mortgage credit report contains inaccurate information - including the OFAC false-match issue at the heart of the Fernandez $58.5M settlement or a "deceased" notation on a living consumer (the Steinberg case) - the FCRA dispute path is separate from the cotality.com opt-out.

Phone: (800) 637-2422 (M-F 6:00 AM - 5:00 PM PST)
Mail: Credco Consumer Services Department, P.O. Box 509124, San Diego, CA 92150
FCRA statutory deadline: 30 days for dispute investigations, extendable to 45 if you provide additional supporting documentation during the investigation
A copy of your report: Credco's consumer page says Consumer Services can help you get a copy of a Credco report with your information. For your underlying credit files, use annualcreditreport.com

Run both paths if your situation calls for it. Opt out of sale/sharing via section 03 to stop ongoing downstream use, then file an FCRA dispute through Credco if there's a specific inaccuracy on a mortgage credit report. The two requests don't conflict.

Confirm it worked

Did it actually work?

Indirect verification

For a phone request, note the date of the call and anything the representative tells you, so you can refer back to it if you need to follow up.
For the portal's delete / access / correction requests, Cotality has to verify your identity before it acts, so these take longer than an opt-out.
For Credco FCRA disputes, the statutory deadline is 30 days (45 with additional documentation). Credco must send you a written disposition. If it denies the dispute and you still believe the report is wrong, FCRA gives you the right to add a 100-word statement to the disputed item that follows the file forward.
CoreLogic doesn't operate a consumer-facing search page, so you can't re-search yourself to confirm the opt-out took. The signals are downstream, such as fewer targeted ads tied to property or mortgage events. The opt-out doesn't change your Credco mortgage credit file, which only the FCRA dispute path in section 04 can correct.

Troubleshooting

If it doesn't work

Common failures

No confirmation after the portal request. Check spam / promotions for the verification message the portal sends. If nothing arrives after a week, file the request again and note the original submission date and the CCPA / CPRA statutory deadline. The phone path is the reliable fallback.
Phone rep can't find you in the system. Provide previous names, previous addresses, and any mortgage / property transactions you recall in the last few years. CoreLogic's data is keyed largely to property and mortgage records, so naming a specific property you owned or refinanced often unlocks the match.
You filed a delete request but your property data is still there. A delete request doesn't cover county property records at all, since Cotality's notice leaves out information from government records and other public sources. The fix is at the source. Ask your county recorder whether your state lets you shield your address in property records, for example through an address confidentiality program.
Credco dispute denied. File a written request to add a 100-word statement to the disputed item (FCRA 15 U.S.C. § 1681i(c)) - Credco must include it in future reports. If the inaccuracy is material and Credco refuses to correct it after a documented dispute, FCRA gives you a private right of action. The Fernandez and Steinberg settlements were both consumer-FCRA class actions.

Stay off

Keep your data out of CoreLogic

Annual re-check advised

Check back once a year. Under California law an opt-out doesn't lapse, and Cotality can't resume selling or sharing your data unless you later agree to it. Its property and mortgage feeds keep refreshing, though, so a yearly check, with a new request if your address or other details have changed, keeps the opt-out matched to you.
Address the public-records source for property data. County recorders publish ownership and transaction records that flow into CoreLogic and every other property data broker. If you're in a state that allows confidential property ownership (e.g., New Jersey's Daniel's Law for covered persons, California's address-confidentiality program for survivors of domestic violence), use it. For everyone else, the public-records source is the durable issue, not any single broker.
Watch your credit files. For routine checks, get your free reports from Equifax, Experian and TransUnion at annualcreditreport.com, since Credco builds its reports from theirs. If a lender turns you down over a Credco report, ask Credco for a copy of it at (800) 637-2422, as its consumer page offers, and dispute anything wrong, such as an OFAC false match or a deceased notation.
CoreLogic is one of several property + credit brokers. The same data flows through the Big 3 credit bureaus (which Credco resells from), LexisNexis Risk Solutions (which owns the CLUE insurance-claims database), and various smaller property-data resellers. Opt-outs don't propagate; each has its own process.
If you're in a state with a new privacy law: the Delete-request path opens up to you. New state laws keep coming online; check annually whether your state now gives you the stronger Right-to-Delete remedy in addition to the opt-out.

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Last updated:

September 10, 2026