Broker profile

Acxiom

A B2B data broker founded in 1969 as Demographics, Inc. by Charles D. Ward in Conway, Arkansas. Unlike the people-search sites in this directory, Acxiom runs no consumer-facing lookup product - it sells consumer data and identity-resolution services into the marketing, advertising, and risk-management industries. The operating entity, Acxiom LLC, passed to Interpublic Group (IPG) in the $2.3B 2018 sale of Marketing Solutions, and became an Omnicom Group (NYSE: OMC) property when Omnicom acquired IPG on November 26, 2025.

Acxiom homepage screenshot

Acxiom overview

At a glance

Quick facts
Privacy Risk
LimitedModerateSubstantialExtensive
Data published
Moderate
Re-listing frequency
Occasional
Complaint record
Mixed
Opt-out friction
Moderate
Operator opacity
Fully disclosed
Prior data incidents
Confirmed breach

Each broker is scored 1 to 4 across the six dimensions above; higher means more exposure, and the overall gauge is their average.

A confirmed prior data leak holds the overall rating at Substantial or higher; a major or repeat breach forces Extensive, regardless of the other five dimensions.

What each dimension means
  • Data published: how much and how sensitive the personal data they put out.
  • Re-listing frequency: how quickly you reappear after opting out.
  • Complaint record: the volume and pattern of complaints across BBB, Trustpilot, and Sitejabber. No listing, or a listing with no reviews, counts against the broker.
  • Opt-out friction: how hard the removal process is to complete.
  • Operator opacity: how hidden the operating company and its principals are.
  • Prior data incidents: history of breaches or leaks of the data they hold.
Category

B2B data broker · marketing & identity resolution

Operating entity

Acxiom LLC

Founded

1969

Headquarters

301 E Dave Ward Dr, Conway, AR

Ultimate parent

Omnicom (NYSE: OMC)

BBB rating

A+

FCRA covered?

Mixed

Background

Background

Company history

Acxiom is one of the oldest names in the consumer-data industry. Charles D. Ward founded the company in 1969 in Conway, Arkansas as Demographics, Inc., initially producing mailing lists from phonebooks and providing payroll processing services. The company renamed itself to Conway Communications Exchange in 1980, incorporated as CCX Network, Inc. in 1983, and finally became Acxiom Corporation in 1988.

Original name

Demographics, Inc.

Renamed CCX Network

1983

Became Acxiom Corp

1988

IPG bought AMS

The corporate structure today is the result of a significant 2018 restructuring. In July 2018, Interpublic Group of Companies (IPG) announced it would acquire Acxiom Corporation's Marketing Solutions division for $2.3 billion. That deal closed in October 2018. After the sale, the remaining Acxiom Corporation renamed itself to LiveRamp and continued as a publicly traded identity-onboarding business (NYSE: RAMP). The Marketing Solutions division kept the Acxiom brand and continued operating under IPG ownership as Acxiom LLC.

The ownership chain shifted again very recently. On November 26, 2025, Omnicom Group Inc. closed its acquisition of IPG, making IPG a wholly-owned Omnicom subsidiary. That means Acxiom LLC is now ultimately an Omnicom property (Omnicom trades on the NYSE as OMC). The acquisition closed after a US FTC antitrust review and a consent order; the merger was announced December 8, 2024.

The scale Acxiom operates at has been a long-running story in privacy reporting. The 2012 New York Times profile of the company described Acxiom as having "the world's largest commercial database on consumers" - a framing that has been carried forward in subsequent policy and academic coverage. Acxiom's product is not a consumer-facing search site; it sells data-management, identity-resolution, and audience- targeting services into the advertising, marketing, insurance, and risk-management industries on a B2B basis.

Acxiom's two documented security incidents are old, and both were federally prosecuted. Both predate the 2018 split, so a note on which company they belong to: the records taken were the marketing database that Acxiom LLC runs today, which is why they count here, while the legal entity that held them then, Acxiom Corporation, is the one that renamed itself LiveRamp and kept the onboarding business. Between December 2002 and January 2003, Daniel Baas, a systems administrator at a contractor that analyzed data for Acxiom, exceeded his authorized access and downloaded encrypted Acxiom password files; he pleaded guilty in December 2003 and was sentenced to 45 months in 2005, with Acxiom putting the cost at $5.8 million. Between January and July 2003, Scott Levine, the controlling owner of the bulk emailer Snipermail, took more than one billion Acxiom client records containing names, postal and email addresses and phone numbers; a jury convicted him on 120 counts of unauthorized access in August 2005 and he was sentenced to 96 months in February 2006. Those incidents are what the prior-data-incidents score on this page reflects.

"Acxiom" and "LiveRamp" are now two different companies - don't conflate them. LiveRamp (NYSE: RAMP) is the publicly traded successor to the original Acxiom Corporation and runs the data-onboarding business. Acxiom LLC is the Marketing Solutions division sold to IPG in 2018 and rolled up under Omnicom in late 2025. Anything filed against "Acxiom" before October 2018 named the original Acxiom Corporation, the entity that's now LiveRamp, or one of its subsidiaries. This page still lists the older matters that involved Acxiom-branded businesses, such as the 2002-03 breaches and Henderson v. Acxiom Risk Mitigation, and says which company each one belonged to. Everything after the sale applies to the IPG / Omnicom-owned Acxiom LLC.

Data Published

Data types

Large-scale B2B dataset
  • Full names, current and previous addresses, phone numbers, email addresses

  • Approximate age, household composition, relatives and associates

  • Demographic attributes (estimated income, education, ethnicity, religion in some segments, political-affiliation proxies)

  • Property records (ownership, home value, mortgage data)

  • Vehicle ownership and purchase data

  • Consumer purchase history and shopping behavior segments

  • Online identifiers tied to offline records through identity-resolution products

  • Audience segments built for direct marketing, programmatic advertising, and risk scoring

How the data moves: Acxiom's product is B2B - it sells data and identity-resolution services to businesses (advertisers, marketing platforms, insurers, financial services, government contractors). End consumers don't search Acxiom directly the way they search a people-search site. The privacy concern is what happens downstream when an Acxiom segment is licensed to a third party.

Sensitive segments are included. Acxiom's historical product line has included segments inferring ethnicity, religion, household financial stress, and health-adjacent categories. The accuracy and use of those segments has been a recurring subject of policy criticism; see the Litigation section.

Contact

Contacts & links

Acxiom LLC
Operating entity

Acxiom LLC (under IPG, ultimately under Omnicom Group Inc.)

Headquarters address

301 E Dave Ward Dr Conway, AR 72032-7114

Mailing address for consumer rights requests

Acxiom LLC Attn: Consumer Care Advocate - CCPA Requests P.O. Box 2000 Conway, AR 72033 · per the California data broker registration; for mailed requests, Acxiom's opt-out page adds the mail code CWY0301-026 and an Attention: Consumer Rights Requests line

Consumer opt-out phone (toll-free)
BBB-listed phone
Consumer advocacy email
Consumer opt-out / privacy center
CA Data Broker registry

Acxiom LLC · registered; the filing answers yes to selling or sharing consumer data with the federal government in the past year · 2024: 58,416 requests to delete - 57,498 complied in whole, 918 denied, 5-day median response - cppa.ca.gov/data_broker_registry/

Network

Sister brands

Omnicom · IPG · LiveRamp

Acxiom LLC sits inside one of the world's largest advertising holding companies. The corporate family as of November 2025 is set out below.

The Omnicom + IPG merger sweeps multiple major advertising-and-data brands under one holding company. Acxiom is one of them; other notable IPG agencies and data properties (McCann, Mediabrands, Initiative, KINESSO) are all now also Omnicom-owned as of Nov 26, 2025.

Cross-category comparison: within this directory, the closest analogs to Acxiom are ZoomInfo (B2B professional-contact data) and Foursquare (B2B location intelligence). All three are paywalled enterprise data brokers that don't operate consumer-facing search pages - the data lives in client dashboards and API pulls instead. Acxiom specializes in marketing-segment data for ad targeting; ZoomInfo in contact-level data for sales outreach; Foursquare in device-level location and visit history.

Standalone broker

Acxiom does not operate as part of a known multi-broker network in this directory. The opt-out covers this brand only; check the page-specific contact section above for the request mechanism.

Owned or operated by Interpublic Group (IPG)3 entities in this network · Omnicom Group (Ad holding co (NYSE: OMC)) at the topExplore the full map

Reputation

Trust signals

B2B - few consumer reviews

Acxiom doesn't have a consumer-product Trustpilot or Sitejabber presence in the way the people-search brokers in this directory do - because end consumers aren't the customer. The BBB profile carries an A+ rating and the company has decades of trade-press, policy, and academic coverage. The most useful trust signal for consumers is the litigation and regulatory record.

Better Business BureauAcxiom LLC (Conway, AR) · not accredited · Information Technology ServicesA+ ratingAs of 2026-05View profile ↗
Trustpilotacxiom.com · no consumer profile foundNot listedAs of 2026-05Check ↗
SmartCustomer (formerly Sitejabber)acxiom.com · no consumer profile foundNot listedAs of 2026-05Check ↗

What the BBB A+ does and doesn't tell you: BBB letter grades reflect complaint-handling responsiveness and disclosure standards, not the substantive privacy posture of the underlying data product. Acxiom's A+ rating is consistent with its B2B posture and decades-long customer-service infrastructure; it does not speak to the downstream effects of selling consumer data segments to third parties.

Litigation

Litigation history

Henderson $20.8M + ongoing

Henderson v. Acxiom Risk Mitigation, Inc.

Settled
Court

E.D. Va.

Case no.

3:12-cv-00589

Filed

Aug 16, 2012

Terminated

Aug 7, 2015

Statute

Fair Credit Reporting Act

Class size

~460,000 nationwide

Nationwide class action alleging that Acxiom Risk Mitigation, then a subsidiary of the original Acxiom Corporation (the company now called LiveRamp), ran employment background checks while (1) failing to notify consumers "at the time" reports were furnished for employment purposes, (2) failing to follow proper consumer-dispute procedures, and (3) issuing certain reports to employers and Allstate vendors without a permissible FCRA purpose. Many class members were denied employment. Judge Robert E. Payne approved a $20.8 million settlement for the ~460k class.

Sources: CourtListener docket · Consumer Litigation Associates · American Legal Claim Services

Roberson et al. v. Acxiom LLC

Dismissed
Court

E.D. Va.

Case no.

1:25-cv-00165

Dismissed

Mar 26, 2026

Judge

Rossie D. Alston Jr.

Statute

Virginia consumer-protection laws

Putative class alleging Acxiom sold Virginians' personal data without consent. The court granted Acxiom's motion to dismiss, holding that plaintiffs failed to show Acxiom's sale of consumer information to private companies and the federal government constituted use "for the purposes of trade" under the Virginia statute. The most recent major litigation outcome for Acxiom.

Sources: Bloomberg Law coverage

Atlas Data Privacy Corp. v. Acxiom

Active
Court

D.N.J.

Case no.

1:24-cv-04107

Filed

2024

Statute

Daniel's Law (NJ) / state privacy

Atlas Data Privacy Corporation case in the District of New Jersey, one of a series Atlas has brought against data brokers under New Jersey's Daniel's Law (protecting judges, prosecutors, and law-enforcement personal information from publication). Status remains pending per the docket.

Sources: GovInfo docket entry

The 2003 EPIC FTC complaint regarding JetBlue / Acxiom was a regulatory submission, not a filed lawsuit; the FTC did not bring a formal enforcement action against Acxiom directly out of that complaint. The Henderson FCRA settlement remains the largest publicly reported consumer-class outcome against an Acxiom entity.

FAQ

Q & A

Common questions
Is Acxiom a data broker?

Yes, but unlike the people-search brokers in this directory, Acxiom is a B2B data broker. It does not run a consumer-facing lookup site. Acxiom LLC sells consumer data, identity-resolution services, and audience segments to advertising, marketing, insurance, and risk-management customers. The 2012 New York Times described it as having the world's largest commercial database on consumers, framing still cited in current privacy literature.

Who owns Acxiom?

Acxiom LLC is owned by Omnicom Group Inc. (NYSE: OMC) via Interpublic Group of Companies (IPG). Omnicom closed its acquisition of IPG on November 26, 2025, making IPG a wholly-owned subsidiary. IPG had owned Acxiom since October 2018, when it paid $2.3 billion for the Marketing Solutions division of the original Acxiom Corporation.

What information does Acxiom publish?

Acxiom collects and sells full names, addresses, phone numbers, email addresses, household composition and relatives, demographic attributes (estimated income, education, ethnicity, religion proxies, political-affiliation proxies), property records, vehicle data, consumer purchase history, online identifiers tied to offline records via identity resolution, and audience segments built for direct marketing, programmatic advertising, and risk scoring.

Can I remove myself from Acxiom?

Yes. The US consumer opt-out is at acxiom.com/optout, with a toll-free phone line at +1 (877) 774-2094 and a consumer advocacy email at consumeradvo@acxiom.com. Postal requests go to Acxiom LLC, Attn: Consumer Care Advocate - CCPA Requests, P.O. Box 2000, Conway, AR 72033 (per the California data broker registration). The opt-out applies to Acxiom's marketing files, not downstream third-party customers who already licensed data. See our Acxiom removal guide for step-by-step instructions.

How long does Acxiom take to remove information?

The marketing opt-out's confirmation email says the request "will be processed within two weeks." A Delete request takes longer, because Acxiom verifies your identity first, and California law gives it 45 days to respond, extendable once to 90.

Is Acxiom covered by FCRA?

Mixed. Acxiom Risk Mitigation, then a subsidiary of the original Acxiom Corporation that's now LiveRamp, was sued under FCRA in Henderson v. Acxiom Risk Mitigation, which settled for $20.8 million in 2015 over employment background checks issued without proper FCRA notice. Today's Acxiom LLC marketing-data product is not itself a consumer report under FCRA, but Acxiom-affiliated risk products have historically fallen under FCRA when used for employment decisioning.

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Last updated:

September 10, 2026