Broker profile
ThatsThem
- Redact removes listings on paid plans
A free, ad-supported people-search site launched in 2014, operated under Spokeo, Inc., whose California registry filing lists it and whose paid report is the upsell on every profile. It claims 2.2 billion people records and lists ethnicity, religion and net worth among what it holds. The BBB rates it F. It runs its own opt-out form, separate from Spokeo's.
ThatsThem overview
At a glance
Redact's exposure rating
- Data published
- Editorial estimate
- Re-listing frequency
- Editorial estimate
- Complaint record
- Pattern of complaints
- Opt-out friction
- Moderate
- Operator opacity
- Mostly disclosed
- Prior data incidents
- None documented
Our editorial assessment from public sources as of May 22, 2026, and our own opt-out testing as of May 22, 2026. Each dimension is scored 1 to 4, higher means more exposure, and the overall gauge is their average, unless a confirmed breach holds it higher. It is an opinion, not a finding about the company's conduct or legal compliance. Dimensions marked "Editorial estimate" are estimated from the kind of service offered rather than observed on this site. How we score
What each dimension means
- Data published: how much and how sensitive the personal data they put out.
- Re-listing frequency: how quickly you reappear after opting out.
- Complaint record: the volume and pattern of complaints across BBB, Trustpilot, and Sitejabber. No listing, or a listing with no reviews, counts against the broker.
- Opt-out friction: how hard the removal process is to complete.
- Operator opacity: how hidden the operating company and its principals are.
- Prior data incidents: history of breaches or leaks of the data they hold.
- Category
People search · reverse phone / email / IP
- Operated under
Spokeo, Inc.
- Founded
2014
- BBB rating
F · 11 complaints / 3yr
- Self-claimed scale
2.2B people · 1.7B emails · 1B phones
- Refresh cycle
Weekly, from over 50 sources
- FCRA status
Disclaimed in Spokeo's terms
Background
Background
Both legal links on thatsthem.com/about redirect to spokeo.com. California's registry lists thatsthem.com on Spokeo, Inc.'s filing, and Spokeo's privacy policy treats it as a Spokeo-operated site. The site is free and ad-supported, and every profile we saw offers a paid Spokeo background report.
- Business model
Free search · ads · Spokeo upsell
- BBB-listed address
Montgomery Village, MD 20886-1218
The ThatsThem data page claims 2.2 billion people records, 1.7 billion emails, 1 billion phone numbers, 800 million postal addresses and 200 million properties, refreshed weekly. The BBB lists a Maryland address and the Privacy Rights Clearinghouse a Woodinville, Washington one; neither is Spokeo's Pasadena office. Spokeo's privacy policy reports roughly 3.1 million ThatsThem opt-out requests processed and none denied.
Data Published
Data types
Sensitive: elevated identity-theft, doxxing, or safety riskStandard public-record field
- Full names, with aliases and earlier names
- Current and past home addressesSensitive
- Landline and mobile numbers
- Email addresses
- IP addresses with approximate geolocation and ISP
- Approximate age and date of birthSensitive
- Relatives, people in the household, and known associatesSensitive
- Property ownership, home value, and mortgage amount
- Ethnicity, religion, net worth and incomeSensitive
- Social-media profile links when discoverable
Ethnicity, religion, net worth, income and mortgage amount are on ThatsThem's own list of what it holds, and they can show on a public profile next to the usual name and address. Check your own listing before you opt out.
Contact
Contacts & links
- Operated under
Spokeo, Inc. · Spokeo profile
- BBB-listed phone
- Opt-out email
- Opt-out page
- Terms and privacy
Spokeo's · terms · privacy policy
Network
Related sites
ThatsThem is one of six domains on Spokeo, Inc.'s California filing, and the only one its privacy policy leaves out of the tool at spokeo.com/optout. A request there doesn't reach this site, so ThatsThem takes its own form.
Reputation
Trust signals
No Trustpilot or Sitejabber profile exists. The BBB's F comes from two unanswered complaints out of eleven, and its reviews describe removal requests acknowledged and then ignored.
What reviewers and complainants say, from the sources above. Redact hasn't verified these complaints.
Names, home addresses and family members published without consent
Removal requests answered with a 5-10 day promise, then ignored
Ethnicity, religion and financial figures showing on profiles
Profiles back on the site a month or two after a removal went through
Litigation
Litigation history
Nothing on the public record names ThatsThem itself. Spokeo's history is on the Spokeo profile: the 2012 FTC settlement over FCRA marketing and the 2016 Supreme Court case on standing.
Spokeo's privacy policy counts roughly 3.1 million ThatsThem opt-outs processed with none denied, while BBB reviews describe requests that went nowhere. If a first attempt drops silently, submit again.
FAQ
Q & A
Who runs ThatsThem?
Spokeo, Inc. California's registry lists thatsthem.com on Spokeo, Inc.'s filing, and Spokeo's privacy policy treats it as a Spokeo-operated site. The exact legal relationship, subsidiary or affiliate, isn't spelled out anywhere public.
Can I remove myself from ThatsThem?
Yes. One form at thatsthem.com/optout, or an email to optout@thatsthem.com. The ThatsThem removal guide shows the one screen.
How long does it take?
The site says 72 hours and sends a confirmation email when it's done. Reviews describe listings coming back, so check again after a month or two.
Is ThatsThem covered by the FCRA?
It runs under Spokeo's terms, which say Spokeo isn't a consumer reporting agency and bar employment, tenant, credit and insurance use.
Take yourself off data broker sites
Redact scans data broker sites from your device. The free scan shows which of your details are exposed but hides which broker lists you; Premium and Ultimate show where each listing is. They also submit the ThatsThem removal for you, re-scan about every 15 days and file again if your listing comes back.
The page provides general information, not legal advice. Redact is not affiliated with or endorsed by ThatsThem or any other company named here. Spotted an error, or represent this company? Email support@redact.dev.