Broker profile
ThatsThem
- Redact removes listings automatically
A free, ad-supported people-search site launched in 2014, operated under Spokeo, Inc., whose terms name it as an affiliate and whose paid report is the upsell on every profile. It claims 2.2 billion people records and lists ethnicity, religion and net worth among what it holds. The BBB rates it F. It runs its own opt-out form, separate from Spokeo's.
ThatsThem overview
At a glance
- Data published
- Extensive
- Re-listing frequency
- Recurring
- Complaint record
- Pattern of complaints
- Opt-out friction
- Moderate
- Operator opacity
- Mostly disclosed
- Prior data incidents
- None documented
Each broker is scored 1 to 4 across the six dimensions above; higher means more exposure, and the overall gauge is their average.
What each dimension means
- Data published: how much and how sensitive the personal data they put out.
- Re-listing frequency: how quickly you reappear after opting out.
- Complaint record: the volume and pattern of complaints across BBB, Trustpilot, and Sitejabber. No listing, or a listing with no reviews, counts against the broker.
- Opt-out friction: how hard the removal process is to complete.
- Operator opacity: how hidden the operating company and its principals are.
- Prior data incidents: history of breaches or leaks of the data they hold.
- Category
People search · reverse phone / email / IP
- Parent company
Spokeo, Inc.
- Founded
2014
- BBB rating
F · 11 complaints / 3yr
- Self-claimed scale
2.2B people · 1.7B emails · 1B phones
- Refresh cycle
Weekly, from over 50 sources
- FCRA covered?
No
Background
Background
Both legal links on thatsthem.com/about redirect to spokeo.com, and Spokeo's Consumer Terms of Use cover ThatsThem as a "subsidiary, parent company, member, or affiliate." The site is free and ad-supported, and every profile pushes a paid Spokeo background report.
- Business model
Free search · ads · Spokeo upsell
- BBB-listed address
Montgomery Village, MD 20886-1218
The ThatsThem data page claims 2.2 billion people records, 1.7 billion emails, 1 billion phone numbers, 800 million postal addresses and 200 million properties, refreshed weekly. The BBB lists a Maryland address and the Privacy Rights Clearinghouse a Woodinville, Washington one; neither is Spokeo's Pasadena office. Spokeo's privacy policy reports roughly 3.1 million ThatsThem opt-out requests processed and none denied.
Data Published
Data types
Sensitive: elevated identity-theft, doxxing, or safety riskStandard public-record field
- Full names, with aliases and earlier names
- Current and past home addressesSensitive
- Landline and mobile numbers
- Email addresses
- IP addresses with approximate geolocation and ISP
- Approximate age and date of birthSensitive
- Relatives, people in the household, and known associatesSensitive
- Property ownership, home value, and mortgage amount
- Ethnicity, religion, net worth and incomeSensitive
- Social-media profile links when discoverable
Ethnicity, religion, net worth, income and mortgage amount are on ThatsThem's own list of what it holds, and they can show on a public profile next to the usual name and address. Check your own listing before you opt out.
Contact
Contacts & links
- Parent company
Spokeo, Inc. · Spokeo profile
- BBB-listed phone
- Opt-out email
- Opt-out page
- Terms and privacy
Spokeo's · terms · privacy policy
Network
Sister brands
ThatsThem is one of six domains on Spokeo, Inc.'s California filing, and the only one its privacy policy leaves out of the tool at spokeo.com/optout. A request there does not reach this site, so ThatsThem takes its own form.
Reputation
Trust signals
No Trustpilot or Sitejabber profile exists. The BBB's F comes from two unanswered complaints out of eleven, and its reviews describe removal requests acknowledged and then ignored.
Names, home addresses and family members published without consent
Removal requests answered with a 5-10 day promise, then ignored
Ethnicity, religion and financial figures showing on profiles
Profiles back on the site a month or two after a removal went through
Litigation
Litigation history
Nothing on the public record names ThatsThem itself. The parent's history is on the Spokeo profile: the 2012 FTC settlement over FCRA marketing and the 2016 Supreme Court case on standing.
Spokeo's privacy policy counts roughly 3.1 million ThatsThem opt-outs processed with none denied, while BBB reviews describe requests that went nowhere. If a first attempt drops silently, submit again.
FAQ
Q & A
Who owns ThatsThem?
Spokeo, Inc., per Spokeo's own terms and the California filing that lists thatsthem.com. The exact legal relationship, subsidiary or affiliate, isn't spelled out anywhere public.
Can I remove myself from ThatsThem?
Yes. One form at thatsthem.com/optout, or an email to optout@thatsthem.com. The ThatsThem removal guide shows the one screen.
How long does it take?
The site says 72 hours and sends a confirmation email when it's done. Reviews describe listings coming back, so check again after a month or two.
Is ThatsThem covered by the FCRA?
No. It runs under Spokeo's terms, which disclaim consumer-reporting-agency status and bar employment, tenant, credit and insurance use.
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May 22, 2026