Removal guide · Focus USA

How to remove your info from Focus USA

One page, one submission, and all four rights as tick boxes rather than a single choice. It asks for more than most, up to three email addresses and two phone numbers, and finishes on an arithmetic CAPTCHA. The part worth getting right is what you type, because removal depends on matching either your name and address or your email.

Focus USA homepage screenshot

Context: the Focus USA profile explains why a house move puts you on a list, and what new mover data is worth to the companies buying it.

Quick facts

At a glance

Effort

A few minutes, one screen. JavaScript has to be on

Obstacles

An arithmetic CAPTCHA. No login, and nothing to verify before you submit

Covers

Access, Correct, Delete, Opt-out. Tick as many as apply

Match on

Name and address, or email

Their stated speed

1 day, as filed with California for 2024

If refused

Appeal by email to privacy@focus-usa.com

Get this right

What to type, and why it matters

The form is easy. Matching decides whether it works, and Focus USA states the rule on the page. To remove your record it needs to match either name and address or email.

Give both, not either. Supplying everything gives the database two independent ways to find you. There are slots for three email addresses and two phone numbers, so an old work address and a previous mobile can go in on the same submission.

Use the address the mail arrives at. If junk mail followed you to a new home, that address is the record in circulation. The old one may sit on the database as a separate record, so a second submission covering it is worth doing.

Type the name as it's printed on the mail, middle initial or misspelling included. The database is matching the string it holds, not the name on your passport.

The form

Filling it in

01

Open Your Privacy Choices

Go to focus-usa.com/your-privacy-choices.

The first thing on the page is a notice for somebody else, bulk opt-out providers sending more than 20 requests a day, who are directed to an API or SFTP feed. That's for removal services acting for many people at once. Scroll past it to the form.

Focus USA's Your Privacy Choices page, showing a notice about bulk opt-out requests and an API, then the request form beginning with required First name, Last Name, Street and City fields.
The bulk-provider notice sits above the form. The note under the heading is the matching rule that decides whether your request lands.
02

Fill in name and postal address

First name, Last Name, Street, City, State and Zip are the required block, and together they're one of the two ways Focus USA can identify your record.

Enter the address as it appears on mail you've received rather than the way you'd normally write it. The Zip box takes five digits only, so leave off the four-digit extension.

03

Add your email addresses and phone numbers

The first Email is required and has a Confirm Email box beside it, so the two must match. An optional text box labelled Email Phone Zip sits under it with no stated purpose, and the form submits with it empty.

Below that are Email 2 with its own confirmation, then Phone and Phone 2. Filling in Email 2 makes an Email 3 slot appear. Use them. A marketing database can hold you several times over under an old work address or a disconnected mobile, and each identifier is another way for the suppression to find a record.

That matters even if your complaint is postal junk mail, because Focus USA feeds email campaigns as well as print, and a record found by email may carry an address you no longer use.

04

Answer the agent question, tick your rights, clear the CAPTCHA

Are you submitting request on behalf of someone? is required and starts blank. Pick No for yourself. Yes reveals a file upload, because an authorised agent has to attach the authorisation signed by the person concerned.

Then come four tick boxes, Access, Correct, Delete and Opt-Out. They're checkboxes, not a single choice, so tick more than one. Delete and Opt-Out together ask them to remove the record and to stop selling it.

The form ends on Question (Captcha), a sum the page generates by adding or multiplying two numbers between 1 and 15. A wrong answer is refused with "Incorrect answer." rather than a fresh puzzle, so retype it. Nothing on the form asks you to confirm by email before it's accepted, so screenshot the completed form before you press Submit.

Afterwards

What to expect

Focus USA told California it received 965,924 deletion requests in 2024, complied with all of them, denied none, and recorded a one-day mean and median. On its own numbers, deletion requests were honoured quickly. Its page also reserves the right to refuse a request it can't verify or that isn't available under your jurisdiction's law, so read the filing as a good sign rather than a guarantee. If a request is denied, the Consumer Rights Privacy Notice says to appeal by email to privacy@focus-usa.com.

There's nothing to check directly, since nothing about you was ever published to look up. The observable signal is slower and blunter, which is less unsolicited mail at that address over the following months.

Be realistic about scope. Focus USA is one supplier among many feeding the same campaigns, so removal here reduces the flow rather than ending it. If the mail continues, the likeliest explanation is a different list company, but a name, address or email that didn't match their record, or a campaign list sold before you filed, would look exactly the same from where you're standing. If it doesn't thin out, re-file with the details exactly as they appear on the mail.

And if a move brought you here, the next move regenerates the record. New mover data is compiled fresh each time, so a suppression today says nothing about a relocation next year. Re-file when you move.

Take yourself off data broker sites

Redact scans 120+ data broker sites from your device, finds where your details are listed, and submits the removal requests for you. If a broker relists you, it files again.

Last updated:

September 10, 2026 · Walked firsthand on August 18, 2026 before it was drafted. The bulk-provider notice, the name-and-address-or-email rule, the required fields and the confirm-email box are from that screen. The walk corrected an earlier draft that claimed no CAPTCHA and praised the form for it; the form ends on a required arithmetic question, and the draft had also missed the three email slots, the two phone fields, the on-behalf-of question and the fact that the rights are tick boxes rather than a single choice. Rechecked September 10, 2026 by reading the served form. Every field and required marker still matches, the CAPTCHA is the site's own maths question with no reCAPTCHA or Turnstile loaded, the third email slot appears only once the second is filled, and the Zip box is capped at five characters.