How to remove your info from BIGDBM

Go to optout.bigdbm.com, headed Do Not Sell or Share My Personal Information.

It opens with I wish to opt out of and four checkboxes, All, Address Only, Phone Only and Email Only. None is ticked for you, and the form won't submit until one is.

Tick All, which selects the other three as well. The narrower options exist for someone who wants to stop phone contact while staying reachable by post, and each makes its own contact field required. Choosing a single contact point leaves the rest of your record in circulation.

First Name and Last Name are required, and the form insists on at least one more way to match you, either Address1 with Zip Code, or Email, or Phone. It tells you so if you try to submit with less. Address2, City and State are optional.

Fill everything in anyway. BIGDBM's product is linking your name to all of your contact points, so every identifier you add gives the suppression something more to catch, and a phone number left out can survive as a separate linked record. If you've moved recently, submit again for the previous address.

If you're filing for somebody else, use Choose File to attach their signed permission. The upload is capped at 10 MB, and BIGDBM says an agent may be asked for further documentation.

Tick the confirmation box, which states the information is true and correct and that you're the person named or their authorised agent, then press Submit. An invisible reCAPTCHA runs when you press it, so there's no box to tick, but an image challenge can appear before the form goes through. The page also refuses automated browsers and records a browser fingerprint on submit, so if the button won't respond, try an ordinary browser rather than a privacy-hardened one.

Now open optout-sensitive.bigdbm.com, headed Limit the Use of My Sensitive Personal Information. The first form links to it only from its footer, and it's absent from BIGDBM's state filing. It's a separate right, not a repeat submission, so completing form one has no effect here.

The page quotes the CPRA's definition of sensitive data and says BIGDBM may acquire and process data in those categories without soliciting it; the privacy policy narrows that to race, national origin, religion and ancestry. Since you can't tell which apply to your record, file it regardless.

The fields and the rules are identical to the first form, so it's name plus at least one of email, phone or address with ZIP, with the same agent upload and confirmation checkbox. Enter exactly what you entered before, so both requests resolve to the same record.

This form shows an I'm not a robot reCAPTCHA above the button, so tick it and work through any image challenge before pressing Submit. If it complains that the CAPTCHA failed, tick it again and resubmit.

Go to optoutccpa.com, headed Consumer Rights Requests and carrying BIGDBM's logo. BIGDBM's privacy policy is what sends deletion and right-to-know requests there, and neither opt-out form above does either job.

Its three checkboxes are Right to Delete, Right to Know Categories of Information and Right to Know Specific Pieces of Information. Tick Right to Delete, and add the two right-to-know boxes if you'd like to see what BIGDBM holds as well.

First Name and Last Name are required. Give the same email, phone and address you used on the opt-out forms, so all three requests land on one record.

The Agent Email and Agent Verification Code boxes and the file upload are for someone filing on your behalf, so leave them empty if it's you. Tick the confirmation box, clear the reCAPTCHA and submit.